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Avanet

Schedule a support appointment

Sometimes it is easier to look at a problem directly via remote access than to write back and forth by email several times. For more complex topics, it is best to book an appointment.

Book appointment

Note: Please add a short description of the topic in the comments field. A brief problem description helps the supporter prepare for the appointment.

Important: Support is available in German and English. Please note that the booked time is charged at CHF 220 per hour (billing every 15 minutes), regardless of whether the problem could be solved during this time.

On-Demand Remote Support

For a quick and uncomplicated remote connection, enter the session ID that Avanet Support has provided to you by phone or email in the field below.


Note: Do you need support regularly? Then install our support client for repeated use directly on your Windows computer.

Download Support Client