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How to set up Sophos SSL VPN for iOS

This guide explains how to set up an SSL VPN connection to a Sophos XG firewall on your iOS device (iOS 9 and later) using the OpenVPN Connect app.

Info: This tutorial is also available in a version for Windows or macOS. If you want to set up a VPN to your UTM/SG firewall, see the following instructions: Install Sophos SSL VPN Client (Windows) - UTM

1. Download OpenVPN Connect App

Open the App Store, search for the free app OpenVPN Connect and download it.

2. Download VPN configuration from XG Firewall

Open the Safari browser on your iPhone and access the user portal from your Sophos. Then log in to the user portal with your username and password.

Be sure to use the Safari browser for this, as the download does not work with other browsers, such as Chrome.

3. Download VPN configuration from XG Firewall

Go to the menu item SSL VPN in the navigation and download your VPN configurations as a file via the link Download Configuration for Android/iOS. Since you already have the OpenVPN Connect Client installed, Safari will automatically suggest you open the ovpn file with the OpenVPN app after downloading. Select this option.

4. Setting up VPN configuration on the iPhone

After the OpenVPN app has opened, you will already see that a new profile is ready for import. Touch the green plus icon to set up your profile on your iPhone. After that a small pop-up window opens, asking you again if you want to set up the VPN configuration on your iPhone. Confirm this with the button Allow. The VPN profile will now be added to your iPhone. You may need to enter your password again to confirm.

5. Log in with user data

If the VPN profile has been set up successfully, you will automatically be redirected to the OpenVPN App. Now all you have to do is log in with your username and password for your VPN access and activate the button under Disconnected. Finally, iOS needs your permission for the OpenVPN app to establish a VPN connection. Confirm this with Yes and the VPN connection will be up in a few seconds.