Sophos Mobile

Find Sophos Mobile guides by task rather than by product menu. First confirm the tenant, permissions, and device ownership; then choose an enrollment or protection path. Before changing policies, certificates, or devices, check how to reverse the change. Device management, Mobile Threat Defense, and ChromeOS security are separate tasks. A visible menu item does not prove that you have a license or that a change has taken effect on a device.

Which path leads to the right article?

First confirm the tenant and scope: The Mobile licensing guide helps distinguish Device Management from Threat Defense. Check the specific entitlement, role, and device assignment in your tenant before making a change.
Enroll a personal device: For a personal iPhone or iPad, consult the Apple User Enrollment guide; for Android, see the work profile and how to remove it. Do not treat a personal device as fully managed just because you followed a general enrollment guide.
Secure device access and policies: For Apple devices already under management, verify the APNs certificate identity before renewal. For fully managed Android devices, check FRP recovery before a reset. These actions have different consequences; a status saved in the console is not a device test.
Handover or macOS rollout: For user assignment and offboarding, first check what the specific action will do to the device. For a macOS management rollout, MDM enrollment is not the same as installing Endpoint Protection.

The topic cards are a guide, not approval for every planned article. If a guide has not appeared yet, or an effect on a device or tenant has not been verified, do not infer that a high-risk action is safe from a cluster description. Check the specific mode, current approval status, and an authorized pilot separately.

Jump to a topic

Getting started, tenants, and licensing 4 Enrollment and initial rollout 8 Older enrollments and transitions 1 Android policies by management mode 3 Apple devices and macOS policies 7 Policies, app protection, and credentials 4 Certificates, networking, and Exchange access 11 App deployment 3 Mobile Threat Defense 7 Other device management and ChromeOS 6 Compliance, device status, and incidents 4 Self Service Portal 3 Handover and decommissioning 3 Remote support 1

Sophos Mobile: topics by task

The cards below reflect the articles' actual category assignments. Drafts that have not been approved do not appear in the normal published site. This overview does not promise complete coverage or a successfully tested device configuration.

Getting started, tenants, and licensing 4

Identify the right tenant, permissions, and management or protection path.

Enrollment and initial rollout 8

Distinguish device ownership, platform, and enrollment method before setup or a pilot.

Android policies by management mode 3

Do not confuse work profiles and device-specific Android options with fully managed devices.

Apple devices and macOS policies 7

Distinguish supervised devices, Activation Lock, profiles, updates, and macOS security options.

Policies, app protection, and credentials 4

Check the target group, assignment, and actual effect of policies or app protection separately.

Certificates, networking, and Exchange access 11

Understand the different dependencies of APNs, SCEP, connections, and Exchange access.

App deployment 3

Separate shared assignment workflows from platform stores and app licenses.

Mobile Threat Defense 7

Do not mistake the protection app or web filtering for device management.

Other device management and ChromeOS 6

Check the scope of inventory, task bundles, privacy, and platform-specific cases.

Compliance, device status, and incidents 4

Handle compliance rules, synchronization errors, and responses to a lost device separately.

Self Service Portal 3

Review admin approvals and the user workflow separately.

Handover and decommissioning 3

Check user assignment, data export, and retiring product paths separately before decommissioning.