{"id":161455,"date":"2024-09-03T10:07:43","date_gmt":"2024-09-03T09:07:43","guid":{"rendered":"https:\/\/www.avanet.com\/?post_type=kb&#038;p=161455"},"modified":"2024-09-11T10:41:11","modified_gmt":"2024-09-11T09:41:11","slug":"sophos-firewall-space-report-management","status":"publish","type":"kb","link":"https:\/\/www.avanet.com\/en\/kb\/sophos-firewall-space-report-management\/","title":{"rendered":"Sophos Firewall &#8211; Determine disk space and manage reports"},"content":{"rendered":"\n<p>This article explains how to check the disk space on a Sophos Firewall and take action to free up space if necessary.\nThis article is aimed at customers who may have received a warning email that the disk space on their firewall is more than 80% full.\nAlthough this problem is relatively rare, it can occur under certain circumstances &#8211; for example, if there is a lot of logging, high network traffic or the hard disk size of virtual appliances is too small.  <\/p>\n\n<p>When storage capacity on the Sophos Firewall is running low, it is important to react quickly to ensure smooth operation.\nThis article shows how to check the current storage status and, if necessary, adjust or deactivate the storage of Onbox reports, especially if these reports are already archived in Sophos Central. <\/p>\n\n<h2 class=\"wp-block-heading\">Show disk space on Sophos Firewall Console<\/h2>\n\n<p>The storage space on a Sophos Firewall can be queried via the device&#8217;s console.<\/p>\n\n<p><strong>Show memory space<\/strong>: To see the memory used on the firewall, use the following command:<\/p>\n\n<pre class=\"wp-block-code\"><code>system diagnostics show disk<\/code><\/pre>\n\n<div class=\"wp-block-stackable-image stk-block-image stk-block stk-48c10d1\" data-block-id=\"48c10d1\"><style>.stk-48c10d1 .stk-img-figcaption{color:#abb7c2 !important;text-align:center !important}<\/style><figure><span class=\"stk-img-wrapper stk-image--shape-stretch stk--has-lightbox\"><img loading=\"lazy\" decoding=\"async\" class=\"stk-img wp-image-161438\" src=\"https:\/\/www.avanet.com\/assets\/sophos-firewall-show-disk-space-console.jpg\" width=\"1776\" height=\"1054\" alt=\"Sophos Firewall - show disk space on console\" srcset=\"https:\/\/www.avanet.com\/assets\/sophos-firewall-show-disk-space-console.jpg 1776w, https:\/\/www.avanet.com\/assets\/sophos-firewall-show-disk-space-console-300x178.jpg 300w, https:\/\/www.avanet.com\/assets\/sophos-firewall-show-disk-space-console-1024x608.jpg 1024w, https:\/\/www.avanet.com\/assets\/sophos-firewall-show-disk-space-console-768x456.jpg 768w, https:\/\/www.avanet.com\/assets\/sophos-firewall-show-disk-space-console-1536x912.jpg 1536w, https:\/\/www.avanet.com\/assets\/sophos-firewall-show-disk-space-console-600x356.jpg 600w, https:\/\/www.avanet.com\/assets\/sophos-firewall-show-disk-space-console-64x38.jpg 64w\" sizes=\"auto, (max-width: 1776px) 100vw, 1776px\" \/><\/span><figcaption class=\"has-text-color stk-img-figcaption\">Sophos Firewall &#8211; Genutzen Speicher anzeigen auf Console<\/figcaption><\/figure><\/div>\n\n<h2 class=\"wp-block-heading\">Show disk space on Sophos Firewall Advanced Shell<\/h2>\n\n<p>The storage space on a Sophos Firewall can be queried via the Advanced Shell of the device.<\/p>\n\n<p><strong>Display storage space<\/strong>: To view the memory capacity on the firewall, use the following command:<\/p>\n\n<pre class=\"wp-block-code\"><code>df -hkm<\/code><\/pre>\n\n<div class=\"wp-block-stackable-image stk-block-image stk-block stk-51c9260\" data-block-id=\"51c9260\"><style>.stk-51c9260 .stk-img-figcaption{color:#abb7c2 !important;text-align:center !important}<\/style><figure><span class=\"stk-img-wrapper stk-image--shape-stretch stk--has-lightbox\"><img loading=\"lazy\" decoding=\"async\" class=\"stk-img wp-image-161433\" src=\"https:\/\/www.avanet.com\/assets\/sophos-firewall-show-disk-space-advanced-shell.jpg\" width=\"1719\" height=\"998\" alt=\"Sophos Firewall - Show disk space in the Advanced Shell\" srcset=\"https:\/\/www.avanet.com\/assets\/sophos-firewall-show-disk-space-advanced-shell.jpg 1719w, https:\/\/www.avanet.com\/assets\/sophos-firewall-show-disk-space-advanced-shell-300x174.jpg 300w, https:\/\/www.avanet.com\/assets\/sophos-firewall-show-disk-space-advanced-shell-1024x595.jpg 1024w, https:\/\/www.avanet.com\/assets\/sophos-firewall-show-disk-space-advanced-shell-768x446.jpg 768w, https:\/\/www.avanet.com\/assets\/sophos-firewall-show-disk-space-advanced-shell-1536x892.jpg 1536w, https:\/\/www.avanet.com\/assets\/sophos-firewall-show-disk-space-advanced-shell-600x348.jpg 600w, https:\/\/www.avanet.com\/assets\/sophos-firewall-show-disk-space-advanced-shell-64x37.jpg 64w\" sizes=\"auto, (max-width: 1719px) 100vw, 1719px\" \/><\/span><figcaption class=\"has-text-color stk-img-figcaption\">Sophos Firewall &#8211; Genutzen Speicher anzeigen in der Advanced Shell<\/figcaption><\/figure><\/div>\n\n<p><br\/>This command shows an overview of the file systems, the size, the occupied and available capacity as well as the percentage memory consumption.<\/p>\n\n<h2 class=\"wp-block-heading\">Delete Sophos Firewall reports<\/h2>\n\n<p>If the storage volume increases rapidly, it may be necessary to adjust the storage duration of the reports.\nThis can be done under the following menu items, as shown in the screenshot. <\/p>\n\n<div class=\"wp-block-stackable-image stk-block-image stk-block stk-96f3dbc\" data-block-id=\"96f3dbc\"><style>.stk-96f3dbc .stk-img-figcaption{color:#abb7c2 !important;text-align:center !important}<\/style><figure><span class=\"stk-img-wrapper stk-image--shape-stretch stk--has-lightbox\"><img loading=\"lazy\" decoding=\"async\" class=\"stk-img wp-image-161445\" src=\"https:\/\/www.avanet.com\/assets\/sophos-firewall-data-management-reports-scaled.jpg\" width=\"2560\" height=\"1637\" alt=\"Sophos Firewall - Report retention period\" srcset=\"https:\/\/www.avanet.com\/assets\/sophos-firewall-data-management-reports-scaled.jpg 2560w, https:\/\/www.avanet.com\/assets\/sophos-firewall-data-management-reports-300x192.jpg 300w, https:\/\/www.avanet.com\/assets\/sophos-firewall-data-management-reports-1024x655.jpg 1024w, https:\/\/www.avanet.com\/assets\/sophos-firewall-data-management-reports-768x491.jpg 768w, https:\/\/www.avanet.com\/assets\/sophos-firewall-data-management-reports-1536x982.jpg 1536w, https:\/\/www.avanet.com\/assets\/sophos-firewall-data-management-reports-2048x1310.jpg 2048w, https:\/\/www.avanet.com\/assets\/sophos-firewall-data-management-reports-600x384.jpg 600w, https:\/\/www.avanet.com\/assets\/sophos-firewall-data-management-reports-64x41.jpg 64w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/span><figcaption class=\"has-text-color stk-img-figcaption\">Sophos Firewall &#8211; Report Speicherungsdauer<\/figcaption><\/figure><\/div>\n\n<p>If you ignore the memory warning and the services are terminated because the firewall is no longer working properly, you must delete the reports manually.\nThis can be done as shown in the screenshot in the GUI or via SSH:\n5. device management &gt; 4. flush device reports.  <\/p>\n\n<div class=\"wp-block-stackable-image stk-block-image stk-block stk-5bb3dda\" data-block-id=\"5bb3dda\"><style>.stk-5bb3dda .stk-img-figcaption{color:#abb7c2 !important;text-align:center !important}<\/style><figure><span class=\"stk-img-wrapper stk-image--shape-stretch stk--has-lightbox\"><img loading=\"lazy\" decoding=\"async\" class=\"stk-img wp-image-161450\" src=\"https:\/\/www.avanet.com\/assets\/sophos-firewall-purge-reports-scaled.jpg\" width=\"2560\" height=\"872\" alt=\"Sophos Firewall - Delete report manually\" srcset=\"https:\/\/www.avanet.com\/assets\/sophos-firewall-purge-reports-scaled.jpg 2560w, https:\/\/www.avanet.com\/assets\/sophos-firewall-purge-reports-300x102.jpg 300w, https:\/\/www.avanet.com\/assets\/sophos-firewall-purge-reports-1024x349.jpg 1024w, https:\/\/www.avanet.com\/assets\/sophos-firewall-purge-reports-768x261.jpg 768w, https:\/\/www.avanet.com\/assets\/sophos-firewall-purge-reports-1536x523.jpg 1536w, https:\/\/www.avanet.com\/assets\/sophos-firewall-purge-reports-2048x697.jpg 2048w, https:\/\/www.avanet.com\/assets\/sophos-firewall-purge-reports-600x204.jpg 600w, https:\/\/www.avanet.com\/assets\/sophos-firewall-purge-reports-64x22.jpg 64w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/span><figcaption class=\"has-text-color stk-img-figcaption\">Sophos Firewall &#8211; Report manuel l\u00f6schen<\/figcaption><\/figure><\/div>\n\n<h2 class=\"wp-block-heading\">Disable Sophos Firewall offline reports<\/h2>\n\n<p>Reports on Sophos Firewall can take up a lot of disk space, especially if the report database service is heavily loaded.\nIf the hard disk space is running low or the reports are no longer displayed, it may be necessary to deactivate the report function or delete reports. <\/p>\n\n<p>\u26a0\ufe0f Deactivating the onbox reports or manually deleting report data can lead to the loss of locally stored logs and reports.\nEnsure in advance that all required data is backed up before carrying out these actions.\nOnce deleted, reports cannot be restored.  <\/p>\n\n<p><strong>Display reports<\/strong>: To check whether the report function is active, use the command:<\/p>\n\n<pre class=\"wp-block-code\"><code>show on-box-reports<\/code><\/pre>\n\n<p><strong>Deactivate reports<\/strong>: If the report function is not required, you can deactivate the function with the following command:<\/p>\n\n<pre class=\"wp-block-code\"><code>set on-box-reports off<\/code><\/pre>\n\n<p>However, reports are certainly important and we would only deactivate this function if the logs are stored on Sophos Central.\nYou can also buy more memory with the license: <a href=\"https:\/\/www.avanet.com\/en\/shop\/sophos-central-firewall-reporting-advanced\/\">Sophos Central Firewall Reporting Advanced<\/a> <\/p>\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n<p>Managing disk space on the Sophos Firewall is critical to ensure optimal performance.\nBy regularly checking memory usage and disabling unnecessary reports, you can ensure that the firewall continues to work reliably and efficiently.\nIf there are problems with the reporting function, such as no reports being displayed, deleting old data or disabling the function can provide a quick solution.  <\/p>\n\n<p><strong>Further links:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/support.sophos.com\/support\/s\/article\/KB-000035777?language=en_US\" target=\"_blank\" rel=\"noopener\">Sophos Firewall: disable reports<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.sophos.com\/support\/s\/article\/KB-00000381806?language=en_US\" target=\"_blank\" rel=\"noopener\">Sophos Central Admin: Logs &amp; Reports<\/a><\/li>\n<\/ul>\n\n<p>These tips help to extend the service life of the firewall and to manage the storage space efficiently.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"template":"","format":"standard","kb_kategorie":[382],"class_list":["post-161455","kb","type-kb","status-publish","format-standard","hentry","kb_kategorie-sophos-firewall"],"blocksy_meta":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.avanet.com\/en\/wp-json\/wp\/v2\/kb\/161455","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.avanet.com\/en\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/www.avanet.com\/en\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.avanet.com\/en\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/www.avanet.com\/en\/wp-json\/wp\/v2\/media?parent=161455"}],"wp:term":[{"taxonomy":"kb_kategorie","embeddable":true,"href":"https:\/\/www.avanet.com\/en\/wp-json\/wp\/v2\/kb_kategorie?post=161455"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}