{"id":22353,"date":"2025-02-24T20:14:03","date_gmt":"2025-02-24T19:14:03","guid":{"rendered":"https:\/\/www.avanet.com\/kb\/install-sophos-ssl-vpn-client-windows-sfos\/"},"modified":"2025-02-24T20:23:11","modified_gmt":"2025-02-24T19:23:11","slug":"install-sophos-ssl-vpn-client-windows-sfos","status":"publish","type":"kb","link":"https:\/\/www.avanet.com\/en\/kb\/install-sophos-ssl-vpn-client-windows-sfos\/","title":{"rendered":"Install Sophos SSL VPN Client (Windows) \u2013 SFOS"},"content":{"rendered":"\n<p>In this guide, we will show you how to download and install the SSL VPN Client from the User Portal of your Sophos Firewall.<\/p>\n\n<p><strong>Info:<\/strong> These instructions were created for a Sophos Firewall with the <strong>SFOS operating system<\/strong>. There are also instructions for setting up SSLVPN for <a href=\"https:\/\/www.avanet.com\/en\/kb\/how-to-set-up-sophos-ssl-vpn-for-macos-sfos\/\">macOS<\/a> or <a href=\"https:\/\/www.avanet.com\/en\/kb\/how-to-set-up-sophos-ssl-vpn-for-ios-sfos\/\">iOS<\/a>. <\/p>\n\n<div class=\"wp-block-rank-math-toc-block\" id=\"rank-math-toc\"><h2>Topics<\/h2><nav><ul><li class=\"\"><a href=\"#h-ssl-vpn-client-installieren\">Install SSL VPN Client<\/a><ul><li class=\"\"><a href=\"#h-1-auf-der-sophos-anmelden\">1. log in to Sophos<\/a><\/li><li class=\"\"><a href=\"#2-sophos-ssl-vpn-client-herunterladen\">2. download Sophos SSL VPN Client<\/a><\/li><li class=\"\"><a href=\"#3-sophos-ssl-vpn-client-installieren\">3. install Sophos SSL VPN client<\/a><\/li><li class=\"\"><a href=\"#4-sophos-connect-ssl-vpn-client-einrichten\">4. Set up Sophos Connect &#8211; SSL VPN client<\/a><\/li><li class=\"\"><a href=\"#5-vpn-verbindung-prufen\">5. check VPN connection<\/a><\/li><\/ul><\/li><li class=\"\"><a href=\"#faq\">FAQ<\/a><ul><li class=\"\"><a href=\"#faq-question-1740424092775\">Which operating systems is the Sophos Connect Client compatible with?<\/a><\/li><li class=\"\"><a href=\"#faq-question-1740424158239\">Is macOS supported for SSL VPN?<\/a><\/li><li class=\"\"><a href=\"#faq-question-1740424176556\">Can the Sophos Connect Client be used on mobile platforms?<\/a><\/li><li class=\"\"><a href=\"#faq-question-1740424196176\">Does the Sophos Connect Client support Windows (ARM)?<\/a><\/li><li class=\"\"><a href=\"#faq-question-1740424404190\">Can I use the Sophos Connect Client with older versions of Windows?<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-ssl-vpn-client-installieren\">Install SSL VPN Client<\/h2>\n\n<h3 class=\"wp-block-heading\" id=\"h-1-auf-der-sophos-anmelden\">1. log in to Sophos<\/h3>\n\n<p>Use your browser to go to the URL of the user portal of your Sophos. Then log in to VPN Portal with your username and password. <\/p>\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.avanet.com\/assets\/sophos-firewall-v20-vpn-portal-login-screen-scaled.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" data-id=\"133066\" src=\"https:\/\/www.avanet.com\/assets\/sophos-firewall-v20-vpn-portal-login-screen-1024x576.jpg\" alt=\"Sophos Firewall v20 VPN Portal Login Screen\" class=\"wp-image-133066\" srcset=\"https:\/\/www.avanet.com\/assets\/sophos-firewall-v20-vpn-portal-login-screen-1024x576.jpg 1024w, https:\/\/www.avanet.com\/assets\/sophos-firewall-v20-vpn-portal-login-screen-scaled-64x36.jpg 64w, https:\/\/www.avanet.com\/assets\/sophos-firewall-v20-vpn-portal-login-screen-300x169.jpg 300w, https:\/\/www.avanet.com\/assets\/sophos-firewall-v20-vpn-portal-login-screen-768x432.jpg 768w, https:\/\/www.avanet.com\/assets\/sophos-firewall-v20-vpn-portal-login-screen-1536x864.jpg 1536w, https:\/\/www.avanet.com\/assets\/sophos-firewall-v20-vpn-portal-login-screen-2048x1152.jpg 2048w, https:\/\/www.avanet.com\/assets\/sophos-firewall-v20-vpn-portal-login-screen-600x337.jpg 600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<\/figure>\n\n<p><strong>Note:<\/strong> If a message appears in your browser that the connection is not trusted, it is because no SSL certificate has been issued for the firewall. Therefore, look for the option to access the page anyway (varies depending on the browser). <\/p>\n\n<h3 class=\"wp-block-heading\" id=\"2-sophos-ssl-vpn-client-herunterladen\">2. download Sophos SSL VPN Client<\/h3>\n\n<p>Change in the navigation to <code>VPN<\/code>. Then click on <code>Download-Link<\/code> and download the software and then the SSL VPN config. <\/p>\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-2 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.avanet.com\/assets\/sophos-sfos-ssl-vpn-client-download.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1686\" data-id=\"15647\" src=\"https:\/\/www.avanet.com\/assets\/sophos-sfos-ssl-vpn-client-download-scaled.jpg\" alt=\"Sophos Firewall VPN Portal - Client and Config Download\" class=\"wp-image-15647\" srcset=\"https:\/\/www.avanet.com\/assets\/sophos-sfos-ssl-vpn-client-download-scaled.jpg 2560w, https:\/\/www.avanet.com\/assets\/sophos-sfos-ssl-vpn-client-download-scaled-64x42.jpg 64w, https:\/\/www.avanet.com\/assets\/sophos-sfos-ssl-vpn-client-download-scaled-300x198.jpg 300w, https:\/\/www.avanet.com\/assets\/sophos-sfos-ssl-vpn-client-download-18x12.jpg 18w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/a><figcaption class=\"wp-element-caption\">Sophos Firewall VPN Portal &#8211; Client and Config Download<\/figcaption><\/figure>\n<\/figure>\n\n<p>The Sophos Connect Client can also be downloaded directly from the Sophos website: <a href=\"https:\/\/www.sophos.com\/en-us\/support\/downloads\/utm-downloads\" target=\"_blank\" rel=\"noreferrer noopener\">Download Sophos Connect Client<\/a>.<\/p>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>The Sophos Connect Client does not have an automatic update function and must therefore be manually updated to the latest version by reinstalling it.<\/p>\n<\/blockquote>\n\n<h3 class=\"wp-block-heading\" id=\"3-sophos-ssl-vpn-client-installieren\">3. install Sophos SSL VPN client<\/h3>\n\n<p>Run the setup and follow the steps of the wizard.<\/p>\n\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/www.avanet.com\/assets\/sophos-firewall-ssl-vpn-client-sophos-connect-install-windows.gif\"><img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"1126\" src=\"https:\/\/www.avanet.com\/assets\/sophos-firewall-ssl-vpn-client-sophos-connect-install-windows.gif\" alt=\"Install Sophos Connect SSL VPN Client on Windows\" class=\"wp-image-85964\" style=\"aspect-ratio:1;width:1027px;height:auto\"\/><\/a><figcaption class=\"wp-element-caption\">Sophos Connect Client Setup<\/figcaption><\/figure>\n\n<p><strong>Note:<\/strong> If you are asked to install a network adapter during the installation, you can simply confirm this.<\/p>\n\n<h3 class=\"wp-block-heading\" id=\"4-sophos-connect-ssl-vpn-client-einrichten\">4. Set up Sophos Connect &#8211; SSL VPN client<\/h3>\n\n<p>After installing the client, the Sophos Connect icon appears in the bottom right-hand corner of the taskbar. Click on it to open the Sophos Connect client. You can then import the SSL VPN that you have also downloaded.  <\/p>\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/www.avanet.com\/assets\/sophos-firewall-ssl-vpn-client-sophos-connect-windows-942x1024.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"942\" height=\"1024\" src=\"https:\/\/www.avanet.com\/assets\/sophos-firewall-ssl-vpn-client-sophos-connect-windows-942x1024.jpg\" alt=\"Import Sophos Connect Client SSL VPN configuration\" class=\"wp-image-85969\" style=\"width:471px;height:512px\" srcset=\"https:\/\/www.avanet.com\/assets\/sophos-firewall-ssl-vpn-client-sophos-connect-windows-942x1024.jpg 942w, https:\/\/www.avanet.com\/assets\/sophos-firewall-ssl-vpn-client-sophos-connect-windows-64x70.jpg 64w, https:\/\/www.avanet.com\/assets\/sophos-firewall-ssl-vpn-client-sophos-connect-windows-300x326.jpg 300w, https:\/\/www.avanet.com\/assets\/sophos-firewall-ssl-vpn-client-sophos-connect-windows-276x300.jpg 276w, https:\/\/www.avanet.com\/assets\/sophos-firewall-ssl-vpn-client-sophos-connect-windows-768x835.jpg 768w, https:\/\/www.avanet.com\/assets\/sophos-firewall-ssl-vpn-client-sophos-connect-windows-600x653.jpg 600w, https:\/\/www.avanet.com\/assets\/sophos-firewall-ssl-vpn-client-sophos-connect-windows.jpg 1256w\" sizes=\"auto, (max-width: 942px) 100vw, 942px\" \/><\/a><figcaption class=\"wp-element-caption\">Sophos Connect Clinet without config<\/figcaption><\/figure>\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/www.avanet.com\/assets\/sophos-firewall-ssl-vpn-client-sophos-connect-import-config-file-windows-scaled.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"487\" src=\"https:\/\/www.avanet.com\/assets\/sophos-firewall-ssl-vpn-client-sophos-connect-import-config-file-windows-1024x487.jpg\" alt=\"Import Sophos Connect SSL VPN client config on Windows\" class=\"wp-image-85959\" style=\"width:512px;height:244px\" srcset=\"https:\/\/www.avanet.com\/assets\/sophos-firewall-ssl-vpn-client-sophos-connect-import-config-file-windows-1024x487.jpg 1024w, https:\/\/www.avanet.com\/assets\/sophos-firewall-ssl-vpn-client-sophos-connect-import-config-file-windows-scaled-64x30.jpg 64w, https:\/\/www.avanet.com\/assets\/sophos-firewall-ssl-vpn-client-sophos-connect-import-config-file-windows-300x143.jpg 300w, https:\/\/www.avanet.com\/assets\/sophos-firewall-ssl-vpn-client-sophos-connect-import-config-file-windows-768x365.jpg 768w, https:\/\/www.avanet.com\/assets\/sophos-firewall-ssl-vpn-client-sophos-connect-import-config-file-windows-1536x730.jpg 1536w, https:\/\/www.avanet.com\/assets\/sophos-firewall-ssl-vpn-client-sophos-connect-import-config-file-windows-2048x973.jpg 2048w, https:\/\/www.avanet.com\/assets\/sophos-firewall-ssl-vpn-client-sophos-connect-import-config-file-windows-600x285.jpg 600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption class=\"wp-element-caption\">Import Sophos Connect Client SSL VPN config<\/figcaption><\/figure>\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/www.avanet.com\/assets\/sophos-firewall-ssl-vpn-client-sophos-connect-with-config-windows-933x1024.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"933\" height=\"1024\" src=\"https:\/\/www.avanet.com\/assets\/sophos-firewall-ssl-vpn-client-sophos-connect-with-config-windows-933x1024.jpg\" alt=\"Logging on to the Sophos SSL VPN client on Windows\" class=\"wp-image-85974\" style=\"width:467px;height:512px\" srcset=\"https:\/\/www.avanet.com\/assets\/sophos-firewall-ssl-vpn-client-sophos-connect-with-config-windows-933x1024.jpg 933w, https:\/\/www.avanet.com\/assets\/sophos-firewall-ssl-vpn-client-sophos-connect-with-config-windows-64x70.jpg 64w, https:\/\/www.avanet.com\/assets\/sophos-firewall-ssl-vpn-client-sophos-connect-with-config-windows-300x329.jpg 300w, https:\/\/www.avanet.com\/assets\/sophos-firewall-ssl-vpn-client-sophos-connect-with-config-windows-273x300.jpg 273w, https:\/\/www.avanet.com\/assets\/sophos-firewall-ssl-vpn-client-sophos-connect-with-config-windows-768x843.jpg 768w, https:\/\/www.avanet.com\/assets\/sophos-firewall-ssl-vpn-client-sophos-connect-with-config-windows-600x658.jpg 600w, https:\/\/www.avanet.com\/assets\/sophos-firewall-ssl-vpn-client-sophos-connect-with-config-windows.jpg 1274w\" sizes=\"auto, (max-width: 933px) 100vw, 933px\" \/><\/a><figcaption class=\"wp-element-caption\">Sophos Connect Client with config<\/figcaption><\/figure>\n\n<h3 class=\"wp-block-heading\" id=\"5-vpn-verbindung-prufen\">5. check VPN connection<\/h3>\n\n<p>Click on the blue <kbd>Connect<\/kbd> button. Then enter your username and password and confirm with <code>ok<\/code>. <\/p>\n\n<h2 class=\"wp-block-heading\" id=\"faq\">FAQ<\/h2>\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1740424092775\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Which operating systems is the Sophos Connect Client compatible with?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>The Sophos Connect Client supports IPsec and SSL VPN on <strong>Windows (x86)<\/strong> with <strong>Windows 10 and 11<\/strong>. <strong>macOS (x86)<\/strong> only supports IPsec connections. <strong>macOS (ARM)<\/strong>, <strong>Windows (ARM)<\/strong>, <strong>Android<\/strong> and <strong>iOS<\/strong> are not directly supported. Source: <a href=\"https:\/\/docs.sophos.com\/nsg\/sophos-firewall\/18.5\/Help\/en-us\/webhelp\/onlinehelp\/AdministratorHelp\/VPN\/RemoteAccessVPN\/VPNSophosConnectClient\/index.html\" target=\"_blank\" rel=\"noopener\">Sophos Connect Client Platform Compatibility<\/a>  <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1740424158239\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Is macOS supported for SSL VPN?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>No, SSL VPN is not supported on <strong>macOS<\/strong>. It is recommended to use the <strong>OpenVPN Connect Client<\/strong>. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1740424176556\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Can the Sophos Connect Client be used on mobile platforms?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>No, the client does not support mobile platforms<strong>(Android<\/strong> and <strong>iOS<\/strong>) for IPsec or SSL VPN. It is recommended to use <strong>third-party clients<\/strong>. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1740424196176\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Does the Sophos Connect Client support Windows (ARM)?<\/h3>\n<div class=\"rank-math-answer \">\n<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.avanet.com\/assets\/openvpn-sslvpn-arm-150x150.jpg\" class=\"alignright\" alt=\"OpenVPN Windows ARM Version for Sophos SSLVPN\" \/>\n<p>No, <strong>Windows (ARM)<\/strong> is not supported. We recommend the <a href=\"https:\/\/openvpn.net\/community-downloads\/\" target=\"_blank\" rel=\"noopener\">OpenVPN software<\/a> here. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1740424404190\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Can I use the Sophos Connect Client with older versions of Windows?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>No, the client only supports <strong>Windows 10 and 11<\/strong> or higher on <strong>x86 systems<\/strong>.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"author":5,"featured_media":0,"parent":0,"template":"","format":"standard","kb_kategorie":[382],"class_list":["post-22353","kb","type-kb","status-publish","format-standard","hentry","kb_kategorie-sophos-firewall"],"blocksy_meta":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.avanet.com\/en\/wp-json\/wp\/v2\/kb\/22353","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.avanet.com\/en\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/www.avanet.com\/en\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.avanet.com\/en\/wp-json\/wp\/v2\/users\/5"}],"wp:attachment":[{"href":"https:\/\/www.avanet.com\/en\/wp-json\/wp\/v2\/media?parent=22353"}],"wp:term":[{"taxonomy":"kb_kategorie","embeddable":true,"href":"https:\/\/www.avanet.com\/en\/wp-json\/wp\/v2\/kb_kategorie?post=22353"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}