{"id":83435,"date":"2022-10-14T15:20:03","date_gmt":"2022-10-14T14:20:03","guid":{"rendered":"https:\/\/www.avanet.com\/kb\/how-to-restart-sophos-firewall-web-admin-gui\/"},"modified":"2022-10-14T15:36:19","modified_gmt":"2022-10-14T14:36:19","slug":"how-to-restart-sophos-firewall-web-admin-gui","status":"publish","type":"kb","link":"https:\/\/www.avanet.com\/en\/kb\/how-to-restart-sophos-firewall-web-admin-gui\/","title":{"rendered":"How to restart Sophos Firewall Web Admin GUI"},"content":{"rendered":"\n<p>It may happen that the admin web interface is no longer accessible and only the message is displayed instead: <\/p>\n\n<h2 class=\"wp-block-heading\" id=\"h-internal-server-error\">Internal Error<\/h2>\n\n<p>In our experience, this often happens when there are multiple admins on the firewall or you challenge packet capture.<\/p>\n\n<p>In this case, you don&#8217;t have to boot the firewall itself and just restart the web server service, if you can connect to the firewall console (Advanced Shell) via SSH. The commands are as follows: <\/p>\n\n<pre class=\"wp-block-code\"><code>service tomcat:restart -ds nosync<br>service apache:restart -ds nosync<\/code><\/pre>\n","protected":false},"author":1,"featured_media":0,"parent":0,"template":"","format":"standard","kb_kategorie":[382],"class_list":["post-83435","kb","type-kb","status-publish","format-standard","hentry","kb_kategorie-sophos-firewall"],"blocksy_meta":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.avanet.com\/en\/wp-json\/wp\/v2\/kb\/83435","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.avanet.com\/en\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/www.avanet.com\/en\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.avanet.com\/en\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/www.avanet.com\/en\/wp-json\/wp\/v2\/media?parent=83435"}],"wp:term":[{"taxonomy":"kb_kategorie","embeddable":true,"href":"https:\/\/www.avanet.com\/en\/wp-json\/wp\/v2\/kb_kategorie?post=83435"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}