{"id":27248,"date":"2021-11-12T16:09:02","date_gmt":"2021-11-12T15:09:02","guid":{"rendered":"https:\/\/www.avanet.com\/support\/"},"modified":"2025-03-24T15:20:14","modified_gmt":"2025-03-24T14:20:14","slug":"support","status":"publish","type":"page","link":"https:\/\/www.avanet.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-7481f4a\" data-block-id=\"7481f4a\"><style>.stk-7481f4a{margin-bottom:12px !important}.stk-7481f4a-column{--stk-column-gap:12px !important}@media screen and (max-width:767px){.stk-7481f4a-column{row-gap:12px !important}}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-7481f4a-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-99dcb86 stk-block-background\" data-v=\"4\" data-block-id=\"99dcb86\"><style>.stk-99dcb86{background-color:#ffffff !important}.stk-99dcb86:hover{background-color:#f2f5f7 !important}.stk-99dcb86:before{background-color:#ffffff !important}.stk-99dcb86:hover:before{background-color:#f2f5f7 !important}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-99dcb86-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-99dcb86-inner-blocks\">\n<div class=\"gb-headline gb-headline-fb50b52a\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" stroke-miterlimit=\"2\" stroke-linejoin=\"round\" clip-rule=\"evenodd\" fill-rule=\"evenodd\" xml:space=\"preserve\" viewbox=\"0 0 36 57\"><g fill-rule=\"nonzero\"><path d=\"M17.025 12.525c0-.825.675-1.5 1.5-1.5h11.4c.825 0 1.5.675 1.5 1.5s-.675 1.5-1.5 1.5H18.6c-.9 0-1.575-.675-1.575-1.5Z\"><\/path><path d=\"M12.45 42.675V1.5c0-.825.675-1.5 1.5-1.5h5.925c.825 0 1.5.675 1.5 1.5a2.849 2.849 0 0 0 2.85 2.85 2.849 2.849 0 0 0 2.85-2.85c0-.825.675-1.5 1.5-1.5H34.5c.825 0 1.5.675 1.5 1.5v41.175c0 .825-.675 1.5-1.5 1.5H13.95c-.825 0-1.5-.675-1.5-1.5ZM15.45 3v38.175H33V3h-3.15c-.675 2.475-2.925 4.35-5.625 4.35S19.275 5.475 18.6 3h-3.15Z\"><\/path><path d=\"M6.075 48.825V7.65c0-.825.675-1.5 1.5-1.5s1.5.675 1.5 1.5v39.675h19.05c.825 0 1.5.675 1.5 1.5s-.675 1.5-1.5 1.5H7.575c-.825 0-1.5-.675-1.5-1.5Z\"><\/path><path d=\"M0 55.35V14.175c0-.825.675-1.5 1.5-1.5s1.5.675 1.5 1.5V53.85h19.05c.825 0 1.5.675 1.5 1.5s-.675 1.5-1.5 1.5H1.5c-.825 0-1.5-.675-1.5-1.5Z\"><\/path><\/g><\/svg><\/span><\/div>\n\n\n\n<h3 class=\"gb-headline gb-headline-d6ed42b8 gb-headline-text\">Open support ticket<\/h3>\n\n\n\n<p class=\"gb-headline gb-headline-bee146da gb-headline-text\">Open a ticket if you have a problem with your Sophos Firewall or Central product and need our support.<\/p>\n<\/div><a class=\"stk-link stk-block-link stk--transparent-overlay\" href=\"https:\/\/www.avanet.com\/en\/contact\/\" aria-hidden=\"true\" tabindex=\"-1\"><\/a><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-6340d36 stk-block-background\" data-v=\"4\" data-block-id=\"6340d36\"><style>.stk-6340d36{background-color:#ffffff !important}.stk-6340d36:hover{background-color:#f2f5f7 !important}.stk-6340d36:before{background-color:#ffffff !important}.stk-6340d36:hover:before{background-color:#f2f5f7 !important}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-6340d36-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-6340d36-inner-blocks\">\n<div class=\"gb-headline gb-headline-f00ac273\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 58 58\" stroke-miterlimit=\"2\" stroke-linejoin=\"round\" fill-rule=\"evenodd\" clip-rule=\"evenodd\">   <path fill-rule=\"nonzero\" d=\"m13.87 14.059v-8.07c0-1.765-.277-3.152 1.489-3.152 1.765 0 1.5 1.387 1.5 3.152v8.07c0 1.765.265 3.152-1.5 3.152-1.766 0-1.489-1.387-1.489-3.152zm28.8 3.152c1.766 0 1.46-1.387 1.46-3.152v-8.07c0-1.765.306-3.152-1.46-3.152-1.765 0-1.499 1.387-1.499 3.152v8.07c0 1.765-.266 3.152 1.499 3.152zm15.33-7.187v42.617c0 1.387-1.135 2.522-2.522 2.522h-52.956c-1.387 0-2.522-1.135-2.522-2.522v-42.617c0-1.387 1.135-2.774 2.522-2.774h8.258c1.387 0 1.359.129 1.359 1.515 0 1.387.028 1.5-1.359 1.5h-7.78v12.746h52v-12.746h-7.644c-1.387 0-1.368-.113-1.368-1.5 0-1.386-.019-1.515 1.368-1.515h8.122c1.387 0 2.522 1.387 2.522 2.774zm-3 42.139v-26.157h-52v26.157zm-35.011-41.886h18.202c1.387 0 1.503-.116 1.503-1.503s-.116-1.5-1.503-1.5h-18.202c-1.387 0-1.503.113-1.503 1.5s.116 1.503 1.503 1.503z\"><\/path>   <path d=\"m13.701 44.299c1.056 0 1.913.857 1.913 1.912s-.857 1.912-1.913 1.912c-1.055 0-1.912-.857-1.912-1.912s.857-1.912 1.912-1.912zm7.65 0c1.055 0 1.912.857 1.912 1.912s-.857 1.912-1.912 1.912c-1.056 0-1.913-.857-1.913-1.912s.857-1.912 1.913-1.912zm7.649 0c1.055 0 1.912.857 1.912 1.912s-.857 1.912-1.912 1.912-1.912-.857-1.912-1.912.857-1.912 1.912-1.912zm7.649 0c1.056 0 1.913.857 1.913 1.912s-.857 1.912-1.913 1.912c-1.055 0-1.912-.857-1.912-1.912s.857-1.912 1.912-1.912zm-22.948-7.65c1.056 0 1.913.857 1.913 1.913 0 1.055-.857 1.912-1.913 1.912-1.055 0-1.912-.857-1.912-1.912 0-1.056.857-1.913 1.912-1.913zm7.65 0c1.055 0 1.912.857 1.912 1.913 0 1.055-.857 1.912-1.912 1.912-1.056 0-1.913-.857-1.913-1.912 0-1.056.857-1.913 1.913-1.913zm7.649 0c1.055 0 1.912.857 1.912 1.913 0 1.055-.857 1.912-1.912 1.912s-1.912-.857-1.912-1.912c0-1.056.857-1.913 1.912-1.913zm7.649 0c1.056 0 1.913.857 1.913 1.913 0 1.055-.857 1.912-1.913 1.912-1.055 0-1.912-.857-1.912-1.912 0-1.056.857-1.913 1.912-1.913zm7.65 0c1.055 0 1.912.857 1.912 1.913 0 1.055-.857 1.912-1.912 1.912-1.056 0-1.913-.857-1.913-1.912 0-1.056.857-1.913 1.913-1.913zm-22.948-7.649c1.055 0 1.912.857 1.912 1.912 0 1.056-.857 1.913-1.912 1.913-1.056 0-1.913-.857-1.913-1.913 0-1.055.857-1.912 1.913-1.912zm7.649 0c1.055 0 1.912.857 1.912 1.912 0 1.056-.857 1.913-1.912 1.913s-1.912-.857-1.912-1.913c0-1.055.857-1.912 1.912-1.912zm7.649 0c1.056 0 1.913.857 1.913 1.912 0 1.056-.857 1.913-1.913 1.913-1.055 0-1.912-.857-1.912-1.913 0-1.055.857-1.912 1.912-1.912zm7.65 0c1.055 0 1.912.857 1.912 1.912 0 1.056-.857 1.913-1.912 1.913-1.056 0-1.913-.857-1.913-1.913 0-1.055.857-1.912 1.913-1.912z\"><\/path> <\/svg><\/span><\/div>\n\n\n\n<h3 class=\"gb-headline gb-headline-af365f9a gb-headline-text\">Book support appointment<\/h3>\n\n\n\n<p class=\"gb-headline gb-headline-c069a234 gb-headline-text\">Want to look at a problem with your Sophos Firewall or Sophos Central directly with a technician? Just book an appointment here.<\/p>\n<\/div><a class=\"stk-link stk-block-link stk--transparent-overlay\" href=\"#ct-popup-110351\" aria-hidden=\"true\" tabindex=\"-1\"><\/a><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-20816e7 stk-block-background\" data-v=\"4\" data-block-id=\"20816e7\"><style>.stk-20816e7{background-color:#ffffff !important}.stk-20816e7:hover{background-color:#f2f5f7 !important}.stk-20816e7:before{background-color:#ffffff !important}.stk-20816e7:hover:before{background-color:#f2f5f7 !important}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-20816e7-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-20816e7-inner-blocks\">\n<div class=\"gb-headline gb-headline-a3ae5480\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" stroke-miterlimit=\"2\" stroke-linejoin=\"round\" clip-rule=\"evenodd\" fill-rule=\"evenodd\" xml:space=\"preserve\" viewbox=\"0 0 40 57\"><g><path d=\"M8.438 14.063h22.5c.771 0 1.406-.635 1.406-1.407 0-.771-.635-1.406-1.406-1.406h-22.5c-.772 0-1.407.635-1.407 1.406 0 .772.635 1.407 1.407 1.407ZM8.438 19.688h22.5c.771 0 1.406-.635 1.406-1.407 0-.771-.635-1.406-1.406-1.406h-22.5c-.772 0-1.407.635-1.407 1.406 0 .772.635 1.407 1.407 1.407ZM8.438 25.313h22.5c.771 0 1.406-.635 1.406-1.407 0-.771-.635-1.406-1.406-1.406h-22.5c-.772 0-1.407.635-1.407 1.406 0 .772.635 1.407 1.407 1.407ZM8.438 33.75c-.772 0-1.407.635-1.407 1.406 0 .772.635 1.407 1.407 1.407h11.25c.771 0 1.406-.635 1.406-1.407 0-.771-.635-1.406-1.406-1.406H8.438ZM32.344 29.531c0-.771-.635-1.406-1.406-1.406h-22.5c-.772 0-1.407.635-1.407 1.406 0 .772.635 1.407 1.407 1.407h22.5c.771 0 1.406-.635 1.406-1.407Z\"><\/path><path d=\"M1.406 50.625h18.282c.771 0 1.406-.635 1.406-1.406 0-.772-.635-1.406-1.406-1.406H2.813v-45h33.75v45H33.75c-.771 0-1.406.634-1.406 1.406 0 .771.635 1.406 1.406 1.406h4.219c.771 0 1.406-.635 1.406-1.406V1.406C39.375.635 38.74 0 37.969 0H1.406C.635 0 0 .635 0 1.406v47.813c0 .771.635 1.406 1.406 1.406Z\"><\/path><path d=\"M25.313 35.156v19.688c0 .771.634 1.406 1.406 1.406.771 0 1.406-.635 1.406-1.406V35.156c0-.771-.635-1.406-1.406-1.406-.772 0-1.406.635-1.406 1.406Z\"><\/path><\/g><\/svg><\/span><\/div>\n\n\n\n<h3 class=\"gb-headline gb-headline-19de5910 gb-headline-text\">Knowledge Base<\/h3>\n\n\n\n<p class=\"gb-headline gb-headline-a5d67c2e gb-headline-text\">Try to find the solution to your problem yourself. We are happy to pass on our know-how to you.<\/p>\n<\/div><a class=\"stk-link stk-block-link stk--transparent-overlay\" href=\"https:\/\/www.avanet.com\/en\/kb\/\" aria-hidden=\"true\" tabindex=\"-1\"><\/a><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-fff23b8\" data-block-id=\"fff23b8\"><style>.stk-fff23b8-column{--stk-column-gap:12px !important}@media screen and (max-width:767px){.stk-fff23b8-column{row-gap:12px !important}}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-fff23b8-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-1ea5ce7 stk-block-background\" data-v=\"4\" data-block-id=\"1ea5ce7\"><style>.stk-1ea5ce7{background-color:#ffffff !important}.stk-1ea5ce7:hover{background-color:#f2f5f7 !important}.stk-1ea5ce7:before{background-color:#ffffff !important}.stk-1ea5ce7:hover:before{background-color:#f2f5f7 !important}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-1ea5ce7-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-1ea5ce7-inner-blocks\">\n<div class=\"gb-headline gb-headline-a4360a72\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 47 49\" stroke-miterlimit=\"2\" stroke-linejoin=\"round\" fill-rule=\"evenodd\" clip-rule=\"evenodd\"><path fill-rule=\"nonzero\" d=\"m46.753 8.84a1.444 1.444 0 0 0 -.11-.522 1.455 1.455 0 0 0 -.321-.466v-.006l-7.658-7.437a1.449 1.449 0 0 0 -1.008-.409h-28.56a1.45 1.45 0 0 0 -1.009.409l-7.657 7.433v.006a1.424 1.424 0 0 0 -.43.99v38.377c0 .793.653 1.447 1.447 1.447h43.862c.794 0 1.448-.654 1.448-1.447v-38.348c-.001-.009-.004-.017-.004-.027zm-37.069-5.95h27.38l4.679 4.543h-36.738zm34.178 42.877h-40.976v-35.439h40.976zm-13.419-15.984a3.6 3.6 0 0 0 -3.58-3.58h-8.512l1.488 1.487c.282.273.442.649.442 1.041 0 .794-.653 1.447-1.447 1.447-.393 0-.769-.16-1.041-.442l-3.956-3.955a1.466 1.466 0 0 1 -.315-.474l-.007-.022a1.446 1.446 0 0 1 -.102-.528c.001-.18.036-.359.102-.527l.007-.022c.073-.177.18-.338.315-.474l3.956-3.956a1.447 1.447 0 0 1 1.041-.442c.794 0 1.447.654 1.447 1.447 0 .393-.16.769-.442 1.041l-1.488 1.488h8.512c3.552 0 6.474 2.922 6.474 6.473 0 3.552-2.922 6.474-6.474 6.474h-12.005a1.454 1.454 0 0 1 -1.447-1.447c0-.794.653-1.447 1.447-1.447h12.005a3.601 3.601 0 0 0 3.58-3.581z\"><\/path><\/svg><\/span><\/div>\n\n\n\n<h3 class=\"gb-headline gb-headline-4e3bfe98 gb-headline-text\">Request RMA return<\/h3>\n\n\n\n<p class=\"gb-headline gb-headline-d7751c28 gb-headline-text\">Your hardware is not working properly and you would like to have it replaced under warranty.<\/p>\n<\/div><a class=\"stk-link stk-block-link stk--transparent-overlay\" href=\"https:\/\/www.avanet.com\/en\/contact\/\" aria-hidden=\"true\" tabindex=\"-1\"><\/a><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-e1ce1f1 stk-block-background\" data-v=\"4\" data-block-id=\"e1ce1f1\"><style>.stk-e1ce1f1{background-color:#ffffff !important}.stk-e1ce1f1:hover{background-color:#f2f5f7 !important}.stk-e1ce1f1:before{background-color:#ffffff !important}.stk-e1ce1f1:hover:before{background-color:#f2f5f7 !important}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-e1ce1f1-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-e1ce1f1-inner-blocks\">\n<div class=\"gb-headline gb-headline-a9742522\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 58 58\" stroke-miterlimit=\"1.5\" stroke-linejoin=\"round\" fill-rule=\"evenodd\" clip-rule=\"evenodd\"><path stroke-width=\"3\" stroke=\"#0072d1\" fill=\"none\" d=\"m1.5 1.5h54.522v54.522h-54.522z\"><\/path><circle stroke-width=\"3\" stroke=\"#0072d1\" r=\"17.919\" fill=\"none\" cy=\"28.386\" cx=\"28.761\"><\/circle><path fill=\"#0072d1\" d=\"m32.854 33.261 9-4.5-9-4.5c2.25 2.25 2.25 6.75 0 9zm-8.186 0-9-4.5 9-4.5c-2.25 2.25-2.25 6.75 0 9z\"><\/path><path stroke-width=\"3\" stroke=\"#0072d1\" fill=\"none\" d=\"m34.654 28.761h-11.786\"><\/path><\/svg><\/span><\/div>\n\n\n\n<h3 class=\"gb-headline gb-headline-5d9cf29b gb-headline-text\">Support Client<\/h3>\n\n\n\n<p class=\"gb-headline gb-headline-db2791d3 gb-headline-text\">Start a remote connection so we can support you remotely.<\/p>\n<\/div><a class=\"stk-link stk-block-link stk--transparent-overlay\" href=\"#ct-popup-130658\" aria-hidden=\"true\" tabindex=\"-1\"><\/a><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-5d3f998\" data-v=\"4\" data-block-id=\"5d3f998\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-5d3f998-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-5d3f998-inner-blocks\"><\/div><\/div><\/div>\n<\/div><\/div>\n\n<h2 class=\"gb-headline gb-headline-f003c951 gb-headline-text\">Our services<\/h2>\n\n<p class=\"gb-headline gb-headline-406e974e gb-headline-text\">In addition to the classic support for all Sophos products that we sell through this website, we also offer the following services, which can be requested from us at any time.<\/p>\n\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-a11c016\" data-block-id=\"a11c016\"><style>.stk-a11c016{margin-bottom:12px !important}.stk-a11c016-column{--stk-column-gap:12px !important}@media screen and (max-width:767px){.stk-a11c016-column{row-gap:12px !important}}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-a11c016-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-8d4d784 stk-block-background\" data-v=\"4\" data-block-id=\"8d4d784\"><style>.stk-8d4d784{background-color:#ffffff !important}.stk-8d4d784:before{background-color:#ffffff !important}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-8d4d784-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-8d4d784-inner-blocks\">\n<div class=\"gb-headline gb-headline-70a15a04\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 34 44\" stroke-miterlimit=\"2\" stroke-linejoin=\"round\" fill-rule=\"evenodd\" clip-rule=\"evenodd\"><path fill-rule=\"nonzero\" d=\"m1.299.002c-.738.077-1.303.708-1.299 1.45v40.601c0 .795.655 1.45 1.45 1.45h30.934c.796 0 1.45-.655 1.45-1.45v-26.101c0-.006 0-.013 0-.02 0-.796-.654-1.45-1.45-1.45-.795 0-1.45.654-1.45 1.45v.02 24.651h-28.034v-37.701h18.367v8.217c0 .795.655 1.45 1.45 1.45h9.667.003c.796 0 1.451-.655 1.451-1.45 0-.385-.154-.755-.427-1.027l-9.667-9.667c-.272-.272-.642-.424-1.027-.423h-21.267c-.05-.003-.101-.003-.151 0zm22.868 4.939 4.728 4.728h-4.728zm-4.833 9.561c-3.72 0-6.767 3.047-6.767 6.767 0 1.031.294 1.978.71 2.855-.143.278-.311.617-.544 1.057-.527.996-1.25 2.317-1.963 3.64-1.428 2.647-2.855 5.287-2.855 5.287-.382.692-.13 1.576.559 1.964l4.35 2.416c.215.12.458.183.705.183.53 0 1.02-.291 1.273-.757l5.438-9.969c3.292-.45 5.861-3.266 5.861-6.676 0-3.72-3.047-6.767-6.767-6.767zm0 2.9c.192 0 .375.019.559.046-.308.588-.708 1.34-1.178 2.205-.151.234-.231.506-.231.784 0 .796.655 1.451 1.45 1.451.566 0 1.082-.331 1.318-.845.451-.829.832-1.541 1.148-2.145.504.653.801 1.473.801 2.371 0 2.153-1.714 3.867-3.867 3.867-.528.001-1.016.291-1.269.755l-5.105 9.35-1.813-1.012c.461-.848 1.087-2.016 2.175-4.033.716-1.327 1.43-2.646 1.964-3.655.267-.505.491-.928.649-1.239.079-.155.145-.284.197-.393.025-.054.046-.108.075-.181.015-.036.033-.072.061-.166.013-.047.029-.094.045-.227.008-.066.012-.158 0-.302-.012-.143-.226-.664-.227-.664-.393-.607-.619-1.321-.619-2.1 0-2.153 1.714-3.867 3.867-3.867z\"><\/path><\/svg><\/span><\/div>\n\n\n\n<h3 class=\"gb-headline gb-headline-222ad38a gb-headline-text\">Setup Services<\/h3>\n\n\n\n<p class=\"gb-headline gb-headline-44f3e618 gb-headline-text\">Want to have your Sophos products set up by professionals? We support you during commissioning and configuration for smooth operation.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-f08d7c9 stk-block-background\" data-v=\"4\" data-block-id=\"f08d7c9\"><style>.stk-f08d7c9{background-color:#ffffff !important}.stk-f08d7c9:before{background-color:#ffffff !important}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-f08d7c9-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-f08d7c9-inner-blocks\">\n<div class=\"gb-headline gb-headline-3c47279f\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 39 46\" stroke-miterlimit=\"2\" stroke-linejoin=\"round\" fill-rule=\"evenodd\" clip-rule=\"evenodd\"><g><circle r=\"1.271\" cy=\"6.354\" cx=\"6.354\"><\/circle><circle r=\"1.271\" cy=\"6.354\" cx=\"31.771\"><\/circle><circle r=\"1.271\" cy=\"34.313\" cx=\"31.771\"><\/circle><circle r=\"1.271\" cy=\"34.313\" cx=\"6.354\"><\/circle><g fill-rule=\"nonzero\"><path d=\"m19.063 10.167c-5.606 0-10.167 4.56-10.167 10.166s4.561 10.167 10.167 10.167c5.605 0 10.166-4.561 10.166-10.167s-4.561-10.166-10.166-10.166zm-.854 14.505-4.493-4.493 1.797-1.797 2.696 2.696 4.493-4.493 1.797 1.797z\"><\/path><path d=\"m34.313 0h-30.501c-2.102 0-3.812 1.71-3.812 3.813v38.125c0 2.102 1.71 3.812 3.812 3.812h30.501c2.102 0 3.812-1.71 3.812-3.812v-38.126c0-2.102-1.71-3.812-3.812-3.812zm-24.146 43.208h-6.355c-.7 0-1.27-.57-1.27-1.27v-1.494c.398.142.824.223 1.27.223h6.355zm3.812 0h-1.271v-2.541h1.271zm3.813 0h-1.271v-2.541h1.271zm3.812 0h-1.271v-2.541h1.271zm3.813 0h-1.271v-2.541h1.271zm10.166-1.27c0 .7-.57 1.27-1.27 1.27h-6.355v-2.541h6.355c.446 0 .872-.081 1.27-.223zm0-38.126v33.042c0 .701-.57 1.271-1.27 1.271h-30.501c-.7 0-1.27-.57-1.27-1.271v-33.042c0-.7.57-1.27 1.27-1.27h30.501c.7 0 1.27.57 1.27 1.27z\"><\/path><\/g><\/g><\/svg><\/span><\/div>\n\n\n\n<h3 class=\"gb-headline gb-headline-e24f92fd gb-headline-text\">Health Check<\/h3>\n\n\n\n<p class=\"gb-headline gb-headline-6d7404b6 gb-headline-text\">You have set up your Sophos products yourself and would like us to check the configuration? We will check your settings and give our recommendation.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-c893a97 stk-block-background\" data-v=\"4\" data-block-id=\"c893a97\"><style>.stk-c893a97{background-color:#ffffff !important}.stk-c893a97:before{background-color:#ffffff !important}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-c893a97-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-c893a97-inner-blocks\">\n<div class=\"gb-headline gb-headline-7864104e\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 33 43\" stroke-miterlimit=\"2\" stroke-linejoin=\"round\" fill-rule=\"evenodd\" clip-rule=\"evenodd\"><g fill-rule=\"nonzero\"><path d=\"m7.81 17.518c.327.327.763.509 1.235.509s.872-.182 1.235-.509c.69-.69.69-1.78 0-2.434l-4.359-4.322h24.411c.945 0 1.744-.763 1.744-1.744s-.763-1.744-1.744-1.744h-24.411l4.323-4.323c.69-.69.69-1.779 0-2.433-.69-.691-1.78-.691-2.434 0l-7.265 7.265c-.69.69-.69 1.78 0 2.434z\"><\/path><path d=\"m24.302 24.51c-.69-.691-1.78-.691-2.434 0-.69.69-.69 1.78 0 2.433l4.323 4.323h-24.447c-.945 0-1.744.763-1.744 1.744 0 .944.763 1.744 1.744 1.744h24.411l-4.323 4.322c-.69.691-.69 1.78 0 2.434.327.327.763.509 1.235.509s.872-.182 1.235-.509l7.265-7.301c.69-.691.69-1.78 0-2.434z\"><\/path><\/g><\/svg><\/span><\/div>\n\n\n\n<h3 class=\"gb-headline gb-headline-3480a61b gb-headline-text\">Migration<\/h3>\n\n\n\n<p class=\"gb-headline gb-headline-e6778f04 gb-headline-text\">You would like to change from your SG Firewall (UTM) to a XGS Firewall with the SFOS operating system? Thanks to our experience, we can also manage your changeover without any worries.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-2779cf6\" data-block-id=\"2779cf6\"><style>.stk-2779cf6-column{--stk-column-gap:12px !important}@media screen and (max-width:767px){.stk-2779cf6-column{row-gap:12px !important}}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-2779cf6-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-884f5f5 stk-block-background\" data-v=\"4\" data-block-id=\"884f5f5\"><style>.stk-884f5f5{background-color:#ffffff !important}.stk-884f5f5:before{background-color:#ffffff !important}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-884f5f5-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-884f5f5-inner-blocks\">\n<div class=\"gb-headline gb-headline-c2bedb56\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 50 41\" stroke-miterlimit=\"2\" stroke-linejoin=\"round\" fill-rule=\"evenodd\" clip-rule=\"evenodd\"><g><circle r=\"1.303\" cy=\"6.099\" cx=\"6.308\"><\/circle><circle r=\"1.303\" cy=\"6.099\" cx=\"10.061\"><\/circle><circle r=\"1.303\" cy=\"6.099\" cx=\"13.866\"><\/circle><g fill-rule=\"nonzero\"><path d=\"m47.229 0h-44.935c-1.251 0-2.294 1.043-2.294 2.294v35.604c0 1.251 1.043 2.294 2.294 2.294h44.987c1.251 0 2.294-1.043 2.294-2.294v-35.656c-.052-1.252-1.095-2.242-2.346-2.242zm-.469 2.711v6.724h-43.997v-6.724zm-43.997 34.718v-25.231h44.049v25.231z\"><\/path><path d=\"m22.051 21.894 1.355-1.355v7.246c0 .782.626 1.355 1.355 1.355.782 0 1.356-.625 1.356-1.355v-7.246l1.355 1.355c.261.261.626.417.991.417s.677-.156.99-.417c.521-.521.521-1.407 0-1.928l-3.701-3.702c-.521-.521-1.408-.521-1.929 0l-3.701 3.702c-.521.521-.521 1.407 0 1.928.521.522 1.355.522 1.929 0z\"><\/path><path d=\"m29.036 31.069h-8.549c-.782 0-1.356.626-1.356 1.355 0 .782.626 1.356 1.356 1.356h8.497c.782 0 1.355-.626 1.355-1.356.052-.729-.573-1.355-1.303-1.355z\"><\/path><\/g><\/g><\/svg><\/span><\/div>\n\n\n\n<h3 class=\"gb-headline gb-headline-0dddd7ae gb-headline-text\">Upgrades<\/h3>\n\n\n\n<p class=\"gb-headline gb-headline-ebf0e83d gb-headline-text\">You want to upgrade your Sophos Firewall to the latest firmware version, but you don&#8217;t want to do this step on your own? We can install such updates for you.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-259d18b stk-block-background\" data-v=\"4\" data-block-id=\"259d18b\"><style>.stk-259d18b{background-color:#ffffff !important}.stk-259d18b:before{background-color:#ffffff !important}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-259d18b-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-259d18b-inner-blocks\">\n<div class=\"gb-headline gb-headline-60a21326\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 49 60\" stroke-miterlimit=\"2\" stroke-linejoin=\"round\" fill-rule=\"evenodd\" clip-rule=\"evenodd\"><path fill-rule=\"nonzero\" d=\"m22.586 4.304v-2.805c0-.822.677-1.499 1.499-1.499.823 0 1.499.677 1.499 1.499v2.805h21.087.007c.819.015 1.482.698 1.473 1.513v33.066c0 .822-.677 1.499-1.499 1.499h-14.283l7.015 14.711c.103.208.156.436.156.668 0 .822-.676 1.499-1.499 1.499-.586 0-1.122-.345-1.362-.873l-7.614-16.005h-3.481v17.668c0 .823-.676 1.499-1.499 1.499-.822 0-1.499-.676-1.499-1.499v-17.668h-3.488l-7.624 15.972c-.241.533-.773.878-1.36.881-.221 0-.439-.048-.644-.142-.52-.249-.853-.776-.853-1.353 0-.224.05-.446.147-.648l7.017-14.717h-14.282c-.822 0-1.499-.677-1.499-1.499v-33.073c0-.822.677-1.499 1.499-1.499zm-19.588 2.998v30.062h42.174v-30.062zm17.121 13.135c-.879-.961-1.374-2.223-1.374-3.54 0-2.879 2.369-5.248 5.248-5.248s5.248 2.369 5.248 5.248c0 1.317-.496 2.579-1.374 3.54 3.86 1.452 3.899 5.554 3.886 7.305v3.385c0 .822-.677 1.499-1.499 1.499h-12.523c-.822 0-1.499-.677-1.499-1.499v-3.385c0-1.753.048-5.852 3.887-7.305zm8.632 9.191-.022-1.886c0-1.884-.191-3.262-1.128-4.053-.619-.521-1.551-.769-2.921-.769h-1.421c-1.373 0-2.307.248-2.926.77-.938.79-1.129 2.168-1.129 4.052v1.886zm-4.758-14.973c-1.246 0-2.27 1.024-2.27 2.27 0 1.245 1.024 2.269 2.27 2.269h.014c1.239-.008 2.255-1.029 2.255-2.269 0-1.241-1.016-2.262-2.255-2.27z\"><\/path><\/svg><\/span><\/div>\n\n\n\n<h3 class=\"gb-headline gb-headline-7ffd0367 gb-headline-text\">Workshops<\/h3>\n\n\n\n<p class=\"gb-headline gb-headline-b0ef17e2 gb-headline-text\">Is it your job to be knowledgeable about Sophos products in your organization? We offer targeted training that is completely tailored to your needs.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-675c227 stk-block-background\" data-v=\"4\" data-block-id=\"675c227\"><style>.stk-675c227{background-color:#ffffff !important}.stk-675c227:before{background-color:#ffffff !important}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-675c227-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-675c227-inner-blocks\">\n<div class=\"gb-headline gb-headline-7114bf49\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 42 49\" stroke-miterlimit=\"2\" stroke-linejoin=\"round\" fill-rule=\"evenodd\" clip-rule=\"evenodd\"><path fill-rule=\"nonzero\" d=\"m1.61 3.221h6.442c0-1.772 1.45-3.221 3.221-3.221h12.884c1.772 0 3.221 1.449 3.221 3.221h6.442c.966 0 1.61.644 1.61 1.61v31.566l5.959 5.958c.644.645.644 1.611 0 2.255-.322.322-.644.483-1.127.483s-.805-.161-1.128-.483l-3.704-3.704v5.798c0 .966-.644 1.61-1.61 1.61h-32.21c-.966 0-1.61-.644-1.61-1.61v-41.873c0-.966.644-1.61 1.61-1.61zm22.547 0h-12.884v3.221h12.884zm-20.936 41.872h28.988v-7.408l-6.441-6.442c-1.772 1.611-4.027 2.577-6.442 2.577-5.315 0-9.663-4.348-9.663-9.663 0-5.314 4.348-9.663 9.663-9.663 5.314 0 9.662 4.349 9.662 9.663 0 1.611-.483 3.221-1.127 4.67l4.348 4.349v-26.734h-4.831c0 1.771-1.449 3.221-3.221 3.221h-12.884c-1.771 0-3.221-1.45-3.221-3.221h-4.831v38.651zm22.547-20.936c0-3.543-2.899-6.442-6.442-6.442s-6.442 2.899-6.442 6.442 2.899 6.442 6.442 6.442 6.442-2.899 6.442-6.442z\"><\/path><\/svg><\/span><\/div>\n\n\n\n<h3 class=\"gb-headline gb-headline-29c639c8 gb-headline-text\">Security audits<\/h3>\n\n\n\n<p class=\"gb-headline gb-headline-25b2ac32 gb-headline-text\">Protecting yourself from cyberattacks in today&#8217;s world is a Herculean task. Through our security audits, we put your corporate environment to the test.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<div class=\"gb-container gb-container-54ff2193\">\n<div class=\"gb-container gb-container-cb722302\">\n\n<h2 class=\"gb-headline gb-headline-fbb9b4ac gb-headline-text\">Trust a Sophos partner with more than ten years of experience \ud83c\udfc6<\/h2>\n\n\n\n<p class=\"gb-headline gb-headline-6e344869 gb-headline-text\">In addition to the classic support for all Sophos products that we sell through this website, we also offer the following services, which can be requested from us at any time.<\/p>\n\n\n\n<a class=\"gb-button gb-button-dbe30e62 gb-button-text\" href=\"https:\/\/www.avanet.com\/en\/about-avanet\/\">Learn more about us<\/a>\n\n<\/div>\n\n<div class=\"gb-container gb-container-062435f0\">\n\n<figure class=\"gb-block-image gb-block-image-480195df\"><img loading=\"lazy\" decoding=\"async\" width=\"816\" height=\"580\" class=\"gb-image gb-image-480195df\" src=\"https:\/\/www.avanet.com\/assets\/sophos-platinum-partner-badge-2024.jpg\" alt=\"Avanet Sophos Platinum Certificate 2024\" title=\"sophos-platinum-partner-badge\" srcset=\"https:\/\/www.avanet.com\/assets\/sophos-platinum-partner-badge-2024.jpg 816w, https:\/\/www.avanet.com\/assets\/sophos-platinum-partner-badge-2024-300x213.jpg 300w, https:\/\/www.avanet.com\/assets\/sophos-platinum-partner-badge-2024-768x546.jpg 768w, https:\/\/www.avanet.com\/assets\/sophos-platinum-partner-badge-2024-600x426.jpg 600w, https:\/\/www.avanet.com\/assets\/sophos-platinum-partner-badge-2024-64x45.jpg 64w\" sizes=\"auto, (max-width: 816px) 100vw, 816px\" \/><\/figure>\n\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Open support ticket Open a ticket if you have a problem with your Sophos Firewall or Central product and need our support. Book support appointment Want to look at a problem with your Sophos Firewall or Sophos Central directly with a technician? Just book an appointment here. Knowledge Base Try to find the solution to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-27248","page","type-page","status-publish","hentry"],"blocksy_meta":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.avanet.com\/en\/wp-json\/wp\/v2\/pages\/27248","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.avanet.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.avanet.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.avanet.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.avanet.com\/en\/wp-json\/wp\/v2\/comments?post=27248"}],"version-history":[{"count":0,"href":"https:\/\/www.avanet.com\/en\/wp-json\/wp\/v2\/pages\/27248\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.avanet.com\/en\/wp-json\/wp\/v2\/media?parent=27248"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}