{"id":29178,"date":"2022-01-25T13:49:05","date_gmt":"2022-01-25T12:49:05","guid":{"rendered":"https:\/\/www.avanet.com\/shop\/sophos-sw-virtual-enhanced-to-enhanced-plus-support-upgrade-4-cores-6gb-ram\/"},"modified":"2024-04-22T16:27:02","modified_gmt":"2024-04-22T15:27:02","slug":"sophos-sw-virtual-enhanced-to-enhanced-plus-support-upgrade-4-cores-6gb-ram","status":"publish","type":"product","link":"https:\/\/www.avanet.com\/en\/shop\/sophos-sw-virtual-enhanced-to-enhanced-plus-support-upgrade-4-cores-6gb-ram\/","title":{"rendered":"Sophos SW\/Virtual Enhanced to Enhanced Plus Support Upgrade – 4 CORES & 6GB RAM"},"content":{"rendered":"
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\n\nDescription<\/a>\n\n\n\nSupport Plans<\/a>\n\n\n\nServices<\/a>\n\n\n\nResources<\/a>\n\n\n\nTrial version<\/a>\n\n\n\nHelp with purchase<\/a>\n\n<\/div>\n<\/div>\n<\/div>
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<\/path> <\/svg><\/span>Description<\/span><\/p>\n\n\n\n

Learn more about the
Sophos<\/strong> Enhanced Plus Support<\/strong><\/h2>\n\n\n\n

Sophos offers two different support plans for its firewalls, Enhanced and Enhanced Plus. This upgrade allows you to upgrade an Enhanced Support license to an Enhanced Plus license.<\/p>\n\n\n

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<\/path> <\/svg><\/span>Important to know<\/span><\/h3>\n\n\n\n

Enhanced and Enhanced Plus Support is not a free pass to have the Sophos team take care of your firewall configuration for free. A support ticket should only be opened if a function of the firewall is no longer working properly in your opinion. Sophos Support will not accept requests because you lack the necessary knowledge to configure them. In such cases, please contact us so that we can configure the firewall as desired within the scope of our support conditions.<\/p>\n\n\n\n <\/path> <\/svg><\/span>Open support ticket<\/span><\/a>\n\n<\/div>\n\n\n

Sophos Enhanced Plus Support offers several additional benefits and services compared to Enhanced Support. Both support plans offer round-the-clock support, access to firmware updates and advance replacement in case of hardware failure. However, Enhanced Plus Support offers additional:<\/p>\n\n\n\n