{"id":167657,"date":"2025-02-24T21:18:07","date_gmt":"2025-02-24T20:18:07","guid":{"rendered":"https:\/\/www.avanet.com\/kb\/sophos-firewall-configurer-un-acces-au-support-pour-avanet\/"},"modified":"2025-02-24T21:19:22","modified_gmt":"2025-02-24T20:19:22","slug":"sophos-firewall-configurer-un-acces-au-support-pour-avanet","status":"publish","type":"kb","link":"https:\/\/www.avanet.com\/fr\/kb\/sophos-firewall-configurer-un-acces-au-support-pour-avanet\/","title":{"rendered":"Sophos Firewall &#8211; Configurer un acc\u00e8s au support pour Avanet"},"content":{"rendered":"\n<p>Dans cet article de la base de connaissances, vous apprendrez \u00e9tape par \u00e9tape comment configurer un acc\u00e8s de support pour Avanet sur votre site Sophos Firewall. Pour ce faire, vous cr\u00e9ez un nouvel utilisateur, autorisez l&rsquo;acc\u00e8s via HTTPS et SSH (uniquement \u00e0 partir de l&rsquo;IP Avanet ou de l&rsquo;h\u00f4te DNS) et ajoutez une cl\u00e9 SSH publique si n\u00e9cessaire. <\/p>\n\n<div class=\"wp-block-rank-math-toc-block\" id=\"rank-math-toc\"><h2>Th\u00e8mes<\/h2><nav><ul><li class=\"\"><a href=\"#dd\">Ajouter l&rsquo;utilisateur \u00ab\u00a0avanet<\/a><\/li><li class=\"\"><a href=\"#fqdn-host-fur-support-avanet-com-anlegen\">Cr\u00e9er un h\u00f4te FQDN pour support.avanet.com<\/a><\/li><li class=\"\"><a href=\"#3-local-service-acl-exception-rule-einrichten\">Configurer la r\u00e8gle d&rsquo;exception du service local ACL<\/a><\/li><li class=\"\"><a href=\"#public-ssh-key-hinzufugen-optional\">Ajouter une cl\u00e9 publique SSH (facultatif)<\/a><\/li><li class=\"\"><a href=\"#faq\">FAQ<\/a><ul><li class=\"\"><a href=\"#faq-question-1740426934138\">Que se passe-t-il si l&rsquo;adresse IP derri\u00e8re support.avanet.com change ?<\/a><\/li><li class=\"\"><a href=\"#faq-question-1740426962040\">Dois-je lib\u00e9rer d&rsquo;autres ports que HTTPS (443) et SSH (22) ?<\/a><\/li><\/ul><\/li><li class=\"\"><a href=\"#ssh-key\">Ajouter une cl\u00e9 SSH<\/a><\/li><\/ul><\/nav><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"dd\"><strong>Ajouter l&rsquo;utilisateur \u00ab\u00a0avanet<\/strong><\/h2>\n\n<p>1. <strong>ouvrez le menu \u00ab\u00a0Authentification<\/strong><\/p>\n\n<p>Cliquez sur <strong>Authentification<\/strong> dans le menu de navigation de gauche, puis sur <strong>Users<\/strong>.<\/p>\n\n<p>2. <strong>cr\u00e9er un nouvel utilisateur<\/strong><\/p>\n\n<div class=\"wp-block-stackable-image stk-block-image stk-block stk-9d4d161\" data-block-id=\"9d4d161\"><style>.stk-9d4d161 .stk-img-figcaption{text-align:center !important;color:#abb7c2 !important;}<\/style><figure><span class=\"stk-img-wrapper stk-image--shape-stretch stk--has-lightbox\"><img loading=\"lazy\" decoding=\"async\" class=\"stk-img wp-image-167651\" src=\"https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-admin-user-scaled.jpg\" width=\"2560\" height=\"1920\" alt=\"Sophos Firewall - Ajouter des utilisateurs avec des privil&#xE8;ges d'administrateur\" srcset=\"https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-admin-user-scaled.jpg 2560w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-admin-user-300x225.jpg 300w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-admin-user-1024x768.jpg 1024w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-admin-user-768x576.jpg 768w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-admin-user-1536x1152.jpg 1536w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-admin-user-2048x1536.jpg 2048w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-admin-user-600x450.jpg 600w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-admin-user-64x48.jpg 64w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/span><figcaption class=\"has-text-color stk-img-figcaption\">Sophos Firewall &#8211; Benutzer mit Administratoren Berechtigungen hinzuf\u00fcgen<\/figcaption><\/figure><\/div>\n\n<ul class=\"wp-block-list\">\n<li>Cliquez sur <strong>Add<\/strong>.<\/li>\n\n\n\n<li>Dans <strong>Nom d&rsquo;utilisateur<\/strong>, saisissez par exemple avanet.<\/li>\n\n\n\n<li>Inscrivez Avanet dans <strong>Full name<\/strong>.<\/li>\n\n\n\n<li>D\u00e9finissez <strong>les profils<\/strong> sur <strong>Administrateur<\/strong> pour qu&rsquo;Avanet dispose de tous les droits.<\/li>\n\n\n\n<li>D\u00e9finissez un mot de passe s\u00fbr sous <strong>Password<\/strong>.<\/li>\n\n\n\n<li>Sous <strong>Email<\/strong>, indiquez une adresse telle que service@avanet.com.<\/li>\n<\/ul>\n\n<p>3. <strong>enregistrer<\/strong><\/p>\n\n<p>Cliquez sur <strong>Save<\/strong> ou <strong>Add<\/strong> pour cr\u00e9er le nouvel utilisateur.<\/p>\n\n<h2 class=\"wp-block-heading\" id=\"fqdn-host-fur-support-avanet-com-anlegen\">Cr\u00e9er un h\u00f4te FQDN pour support.avanet.com<\/h2>\n\n<p>1. <strong>allez dans le menu \u00ab\u00a0H\u00f4tes et services<\/strong><\/p>\n\n<div class=\"wp-block-stackable-image stk-block-image stk-block stk-12a26c1\" data-block-id=\"12a26c1\"><style>.stk-12a26c1 .stk-img-figcaption{text-align:center !important;color:#abb7c2 !important;}<\/style><figure><span class=\"stk-img-wrapper stk-image--shape-stretch stk--has-lightbox\"><img loading=\"lazy\" decoding=\"async\" class=\"stk-img wp-image-167646\" src=\"https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-fqdn-host.jpg\" width=\"1661\" height=\"1246\" alt=\"Sophos Firewall - Ajouter un h&#xF4;te FQDN comme source\" srcset=\"https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-fqdn-host.jpg 1661w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-fqdn-host-300x225.jpg 300w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-fqdn-host-1024x768.jpg 1024w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-fqdn-host-768x576.jpg 768w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-fqdn-host-1536x1152.jpg 1536w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-fqdn-host-600x450.jpg 600w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-fqdn-host-64x48.jpg 64w\" sizes=\"auto, (max-width: 1661px) 100vw, 1661px\" \/><\/span><figcaption class=\"has-text-color stk-img-figcaption\">Sophos Firewall &#8211; FQDN Host als Source hinzuf\u00fcgen<\/figcaption><\/figure><\/div>\n\n<ul class=\"wp-block-list\">\n<li>Cliquez sur <strong>Hosts and services<\/strong> \u00e0 gauche.<\/li>\n\n\n\n<li>S\u00e9lectionnez <strong>FQDN hosts<\/strong>.<\/li>\n<\/ul>\n\n<p>2. <strong>ajouter un h\u00f4te FQDN<\/strong><\/p>\n\n<div class=\"wp-block-stackable-image stk-block-image stk-block stk-d8c6e5f\" data-block-id=\"d8c6e5f\"><style>.stk-d8c6e5f .stk-img-figcaption{text-align:center !important;color:#abb7c2 !important;}<\/style><figure><span class=\"stk-img-wrapper stk-image--shape-stretch stk--has-lightbox\"><img loading=\"lazy\" decoding=\"async\" class=\"stk-img wp-image-167641\" src=\"https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-fqdn-host-avanet-support.jpg\" width=\"1639\" height=\"1229\" alt=\"Sophos Firewall - Ajouter un h&#xF4;te FQDN\" srcset=\"https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-fqdn-host-avanet-support.jpg 1639w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-fqdn-host-avanet-support-300x225.jpg 300w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-fqdn-host-avanet-support-1024x768.jpg 1024w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-fqdn-host-avanet-support-768x576.jpg 768w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-fqdn-host-avanet-support-1536x1152.jpg 1536w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-fqdn-host-avanet-support-600x450.jpg 600w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-fqdn-host-avanet-support-64x48.jpg 64w\" sizes=\"auto, (max-width: 1639px) 100vw, 1639px\" \/><\/span><figcaption class=\"has-text-color stk-img-figcaption\">Sophos Firewall &#8211; FQDN Host hinzuf\u00fcgen<\/figcaption><\/figure><\/div>\n\n<ul class=\"wp-block-list\">\n<li>Cliquez sur <strong>Add<\/strong>.<\/li>\n\n\n\n<li>Dans <strong>Nom<\/strong>, attribuez un nom unique, par exemple support.avanet.com.<\/li>\n\n\n\n<li>Dans <strong>FQDN<\/strong>, saisissez support.avanet.com.<\/li>\n\n\n\n<li>Ajoutez une <strong>description<\/strong>, par exemple \u00ab\u00a0Acc\u00e8s au support Avanet\u00a0\u00bb.<\/li>\n\n\n\n<li>Cliquez sur <strong>Save<\/strong>.<\/li>\n<\/ul>\n\n<p>Cela cr\u00e9e un objet DNS qui pointe vers la ou les adresses IP de support.avanet.com.<\/p>\n\n<h2 class=\"wp-block-heading\" id=\"3-local-service-acl-exception-rule-einrichten\">Configurer la r\u00e8gle d&rsquo;exception du service local ACL<\/h2>\n\n<p>1. <strong>administration \u2192 acc\u00e8s au p\u00e9riph\u00e9rique<\/strong><\/p>\n\n<p>Cliquez sur <strong>Administration<\/strong> dans le menu de navigation de gauche, puis sur <strong>Device access<\/strong>.<\/p>\n\n<p>2. <strong>ajouter une r\u00e8gle d&rsquo;exception ACL<\/strong><\/p>\n\n<div class=\"wp-block-stackable-image stk-block-image stk-block stk-cf627a7\" data-block-id=\"cf627a7\"><style>.stk-cf627a7 .stk-img-figcaption{text-align:center !important;color:#abb7c2 !important;}<\/style><figure><span class=\"stk-img-wrapper stk-image--shape-stretch stk--has-lightbox\"><img loading=\"lazy\" decoding=\"async\" class=\"stk-img wp-image-167626\" src=\"https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-device-access-permissions-scaled.jpg\" width=\"2560\" height=\"1920\" alt=\"Sophos Firewall - Autorisations d'acc&#xE8;s aux p&#xE9;riph&#xE9;riques\" srcset=\"https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-device-access-permissions-scaled.jpg 2560w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-device-access-permissions-300x225.jpg 300w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-device-access-permissions-1024x768.jpg 1024w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-device-access-permissions-768x576.jpg 768w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-device-access-permissions-1536x1152.jpg 1536w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-device-access-permissions-2048x1536.jpg 2048w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-device-access-permissions-600x450.jpg 600w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-device-access-permissions-64x48.jpg 64w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/span><figcaption class=\"has-text-color stk-img-figcaption\">Sophos Firewall &#8211; Device Access Berechtigungen<\/figcaption><\/figure><\/div>\n\n<ul class=\"wp-block-list\">\n<li>Faites d\u00e9filer jusqu&rsquo;\u00e0 <strong>Local service ACL exception rule<\/strong> et cliquez sur <strong>Add<\/strong>.<\/li>\n\n\n\n<li>Sous <strong>Rule name<\/strong>, donnez un titre, par exemple <strong>Avanet Support<\/strong>.<\/li>\n\n\n\n<li><strong>Rule position (Position de la r\u00e8gle<\/strong>) : Assurez-vous qu&rsquo;elle se situe de mani\u00e8re appropri\u00e9e dans votre ordre (par exemple, \u00ab\u00a0Bottom\u00a0\u00bb pour \u00e9viter d&rsquo;\u00e9craser d&rsquo;autres r\u00e8gles).<\/li>\n<\/ul>\n\n<p>3. <strong>effectuer la configuration<\/strong><\/p>\n\n<div class=\"wp-block-stackable-image stk-block-image stk-block stk-11791d4\" data-block-id=\"11791d4\"><style>.stk-11791d4 .stk-img-figcaption{text-align:center !important;color:#abb7c2 !important;}<\/style><figure><span class=\"stk-img-wrapper stk-image--shape-stretch stk--has-lightbox\"><img loading=\"lazy\" decoding=\"async\" class=\"stk-img wp-image-167636\" src=\"https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-local-service-acl-avanet-support-scaled.jpg\" width=\"2560\" height=\"1920\" alt=\"Sophos Firewall - Ajouter des r&#xE8;gles ACL de service local\" srcset=\"https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-local-service-acl-avanet-support-scaled.jpg 2560w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-local-service-acl-avanet-support-300x225.jpg 300w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-local-service-acl-avanet-support-1024x768.jpg 1024w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-local-service-acl-avanet-support-768x576.jpg 768w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-local-service-acl-avanet-support-1536x1152.jpg 1536w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-local-service-acl-avanet-support-2048x1536.jpg 2048w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-local-service-acl-avanet-support-600x450.jpg 600w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-local-service-acl-avanet-support-64x48.jpg 64w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/span><figcaption class=\"has-text-color stk-img-figcaption\">Sophos Firewall &#8211; Local Service ACL Regeln hinzuf\u00fcgen<\/figcaption><\/figure><\/div>\n\n<ul class=\"wp-block-list\">\n<li><strong>IP version<\/strong>: choisissez <strong>IPv4<\/strong> (ou IPv6 si vous en avez besoin).<\/li>\n\n\n\n<li><strong>Source zone<\/strong>: assurez-vous de s\u00e9lectionner la bonne zone (par exemple, Any ou une zone sp\u00e9cifique).<\/li>\n\n\n\n<li><strong>R\u00e9seau source \/ H\u00f4te<\/strong>: S\u00e9lectionnez l&rsquo;objet FQDN <strong>support.avanet.com<\/strong> que vous venez de cr\u00e9er.<\/li>\n\n\n\n<li><strong>Destination host<\/strong>: Any ou cibler le pare-feu (en fonction de votre configuration).<\/li>\n\n\n\n<li><strong>Services<\/strong>: Cochez <strong>HTTPS<\/strong> et <strong>SSH<\/strong> pour qu&rsquo;Avanet puisse acc\u00e9der \u00e0 l&rsquo;interface d&rsquo;administration (HTTPS) et par SSH.<\/li>\n\n\n\n<li><strong>Action<\/strong>: mettez <strong>Accept<\/strong> pour autoriser l&rsquo;acc\u00e8s.<\/li>\n<\/ul>\n\n<p>4. <strong>enregistrer<\/strong><\/p>\n\n<p>Cliquez sur <strong>Save<\/strong> pour cr\u00e9er la nouvelle r\u00e8gle d&rsquo;exception.<\/p>\n\n<p>Vous autorisez ainsi Avanet \u00e0 acc\u00e9der \u00e0 la gestion du pare-feu uniquement via l&rsquo;h\u00f4te DNS support.avanet.com.<\/p>\n\n<h2 class=\"wp-block-heading\" id=\"public-ssh-key-hinzufugen-optional\">Ajouter une cl\u00e9 publique SSH (facultatif)<\/h2>\n\n<div class=\"wp-block-stackable-image stk-block-image stk-block stk-238997a\" data-block-id=\"238997a\"><style>.stk-238997a .stk-img-figcaption{text-align:center !important;color:#abb7c2 !important;}<\/style><figure><span class=\"stk-img-wrapper stk-image--shape-stretch stk--has-lightbox\"><img loading=\"lazy\" decoding=\"async\" class=\"stk-img wp-image-167631\" src=\"https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-ssh-public-key-scaled.jpg\" width=\"2560\" height=\"1920\" alt=\"Sophos Firewall - Ajouter une cl&#xE9; publique SSH\" srcset=\"https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-ssh-public-key-scaled.jpg 2560w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-ssh-public-key-300x225.jpg 300w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-ssh-public-key-1024x768.jpg 1024w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-ssh-public-key-768x576.jpg 768w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-ssh-public-key-1536x1152.jpg 1536w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-ssh-public-key-2048x1536.jpg 2048w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-ssh-public-key-600x450.jpg 600w, https:\/\/www.avanet.com\/assets\/sophos-firewall-support-access-add-ssh-public-key-64x48.jpg 64w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/span><figcaption class=\"has-text-color stk-img-figcaption\">Sophos Firewall &#8211; SSH Public Key hinzuf\u00fcgen<\/figcaption><\/figure><\/div>\n\n<p>Si Avanet n\u00e9cessite un acc\u00e8s bas\u00e9 sur une cl\u00e9 SSH, vous pouvez enregistrer la cl\u00e9 publique soit pour l&rsquo;<strong>administrateur par d\u00e9faut<\/strong>, soit pour le nouvel utilisateur \u00ab\u00a0avanet\u00a0\u00bb :<\/p>\n\n<p>1. <strong>administration \u2192 acc\u00e8s au p\u00e9riph\u00e9rique<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Cliquez sur <strong>Administration<\/strong>, puis sur <strong>Device access<\/strong>.<\/li>\n<\/ul>\n\n<p>2. <strong>authentification par cl\u00e9 publique<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Faites d\u00e9filer jusqu&rsquo;\u00e0 <strong>Authentification par cl\u00e9 publique pour admin<\/strong> (ou pour l&rsquo;utilisateur \u00ab\u00a0avanet\u00a0\u00bb, si disponible).<\/li>\n\n\n\n<li>Cliquez sur l&rsquo;<strong>ic\u00f4ne +<\/strong> ou <strong>Add<\/strong> pour ins\u00e9rer la cl\u00e9 publique.<\/li>\n\n\n\n<li>Collez la cl\u00e9 publique SSH fournie (par exemple, ssh-rsa AAAAB3NzaC1yc2EAAA&#8230;) dans le champ.<\/li>\n<\/ul>\n\n<pre class=\"wp-block-code\"><code>ssh-rsa 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<\/code><\/pre>\n\n<p>3. <strong>enregistrer<\/strong><\/p>\n\n<p>Cliquez sur <strong>Save<\/strong>.<\/p>\n\n<p>Ensuite, Avanet peut s&rsquo;authentifier par cl\u00e9 SSH, \u00e0 condition que les param\u00e8tres du pare-feu autorisent l&rsquo;acc\u00e8s SSH.<\/p>\n\n<h2 class=\"wp-block-heading\" id=\"faq\">FAQ<\/h2>\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1740426934138\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Que se passe-t-il si l&rsquo;adresse IP derri\u00e8re support.avanet.com change ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Le pare-feu utilise l&rsquo;enregistrement FQDN (DNS) pour d\u00e9terminer l&rsquo;IP. Si l&rsquo;IP change, le pare-feu acc\u00e8de automatiquement \u00e0 la nouvelle IP apr\u00e8s une br\u00e8ve mise \u00e0 jour du DNS. Assurez-vous que l&rsquo;enregistrement DNS est correctement configur\u00e9.  <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1740426962040\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Dois-je lib\u00e9rer d&rsquo;autres ports que HTTPS (443) et SSH (22) ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>En r\u00e8gle g\u00e9n\u00e9rale, pas pour l&rsquo;acc\u00e8s au support. Si Avanet a besoin d&rsquo;autres services, vous devrez \u00e9ventuellement lib\u00e9rer d&rsquo;autres ports ou cr\u00e9er les exceptions ACL correspondantes. Sauf si le site Sophos Firewall se trouve derri\u00e8re un routeur NAT.  <\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<h2 class=\"wp-block-heading\" id=\"ssh-key\">Ajouter une cl\u00e9 SSH<\/h2>\n\n<p><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"template":"","format":"standard","kb_kategorie":[407],"class_list":["post-167657","kb","type-kb","status-publish","format-standard","hentry","kb_kategorie-sophos-firewall"],"blocksy_meta":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.avanet.com\/fr\/wp-json\/wp\/v2\/kb\/167657","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.avanet.com\/fr\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/www.avanet.com\/fr\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.avanet.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/www.avanet.com\/fr\/wp-json\/wp\/v2\/media?parent=167657"}],"wp:term":[{"taxonomy":"kb_kategorie","embeddable":true,"href":"https:\/\/www.avanet.com\/fr\/wp-json\/wp\/v2\/kb_kategorie?post=167657"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}