Sophos XG 85 Enhanced Support

Product code: EN8A1CEAA

This product is no longer available.

This product is no longer available.

The sale of this XG Firewall license was officially discontinued by Sophos on 17 August 2021. We refer at this point to the XGS 107, which we recommend as a successor. ➜ Learn more
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Product Description

Enhanced Support – for additional support services from Sophos

Sophos offers two different support plans for the XG firewall: Enhanced and Enhanced Plus.

Value added through Enhanced Support

Sophos support is available 24 hours a day, 7 days a week by email and phone.
Your XG firewall will always be updated with the latest patterns and feature updates. Pattern updates are installed automatically and you need to intervene for new features or bugfixes. If you have licensed the Enhanced Support, the XG Firewall is covered by the warranty. In case of a hardware failure you will receive a pre-replacement.


The bundles EnterpriseProtect (Plus) and TotalProtect (Plus) already include Enhanced Support. If you only want to purchase the Sophos Firewall appliance, you can book support with this product.

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