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Enable Sophos Central Enterprise Management

This guide shows the necessary steps to enable Enterprise Management from a regular Sophos Central account.

If you’re not sure what Sophos Central Enterprise is, you should read the following article carefully: What is Sophos Central Enterprise

Prerequisites

  • The Central Admin Account requires a valid licence. Enterprise Management cannot be activated with a trial account.
  • The Central user needs Super Admin permissions.
  • A valid email address is required that is not used in another Sophos Central account.

1. Activate Enterprise Management

Log in at https://central.sophos.com with your Sophos Central account that meets the above requirements. Then click on your account name at the top right and select Account Details from the dropdown menu. In the light grey navigation column, switch to the Account Settings menu item to access the Enterprise Management settings. Now activate the toggle for Enterprise Management and then click Save.

Enable Sophos Central Enterprise Management

2. Confirm Enterprise Management

In the next step, click Continue to confirm that you really want to activate Enterprise Management. Only an Enterprise Super Admin can reverse this step later.

Sophos Central Enterprise Management Confirmation

3. Create Enterprise Administrator

You now have two options to create an Enterprise Administrator. You need to carefully consider which option is right for your situation:

  1. If you want to use the current Central user you are logged in with as the Enterprise Administrator, you can simply check the box. The user data will then be automatically filled into the form fields.
  2. If the current Central account is to become a subordinate management unit later, do not check the box. Instead, create a new Enterprise Administrator whose email address has not yet been used for another Sophos Central account.

Then click Activate and save Enterprise Management.

Enter data for the Sophos Central Enterprise Administrator

4. Confirm Enterprise Administrator

If you want to use the current Central user as the Enterprise Administrator, a notice will appear that this user will only be able to log in to the Central Enterprise Console in the future. Access to the normal Central Admin will no longer be possible.

Click Continue or Change if you still want to create an Enterprise Administrator with a different email address.

Confirm the Sophos Central Enterprise Administrator

Info: If you used the current Central user as the Enterprise Administrator, you will be logged out and logged into the Enterprise Console. For security reasons, you will likely need to set up two-factor authentication. If you created a new Enterprise Administrator, a welcome email will be sent to the specified email address to set up a secure password.