2. information about products and services
Information about products and services is compiled by Avanet for customers in the clearest and most customer-friendly manner possible. Insofar as this involves information provided by the manufacturer (e.g. manufacturer’s warranty), the information provided by the manufacturer itself shall always be authoritative. Avanet makes every effort to ensure that the information provided by the manufacturers is correct, up-to-date and clearly arranged, but cannot guarantee this.
All prices of Sophos products in this online store are valid for Swiss customers plus. 7.7% VAT. For customers from Germany the usual VAT will be charged.
3.1. Project notification
As of July 1, 2019, Avanet is required to submit a project notification to Sophos for certain products. Avanet indicates on the respective product pages when a project notification must be carried out. The purchase price for these products can only be guaranteed if the project has not been reported by any other Sophos partner yet! Otherwise Avanet reserves the right to withdraw from the purchase contract at any time.
The Sophos Shop of Avanet does not provide any information about the availability of the products. Normally, however, an order in Switzerland and Germany should be able to be shipped within 1-3 working days from stock. If it is an urgent order, the customer can request the exact availability status of the required products by phone or e-mail from Avanet.
5. Conclusion of contract
6. Terms of payment
All Sophos products from the Sophos Shop of Avanet can be paid by prepayment, invoice (on request) or credit card. When ordering in advance, the products ordered by the customer will not be shipped until the sales price has been paid in full. Avanet does not charge any additional fees if payment is made by credit card. The order will then be triggered immediately.
7. Default of payment
If the customer orders by prepayment or invoice, he has 30 days to pay the amount due. If the Customer fails to meet its payment obligations in whole or in part within such 30 days, all outstanding amounts owed by the Customer to Avanet under any title shall become immediately due and Avanet may immediately demand payment thereof and cease further deliveries to the Customer.
8. cancellation and termination of the contract
Orders are to be placed in accordance with sec. 5 of the GTC is binding and the customer is obliged to accept the service. Subsequent changes at the Customer’s request are possible by way of exception and at Avanet’s sole discretion. The possibility of cancellation depends on the product and the time of cancellation.
9. Delivery costs
There are no shipping costs on all deliveries of physical products within Switzerland, Liechtenstein or Germany. Licenses for modules are sent to the customer by e-mail within 1-5 business days and do not incur any delivery costs.
10. inspection obligation of the customer
The customer must immediately check delivered products for correctness, completeness and intactness. Any defects must be reported to Avanet immediately upon detection, but no later than 5 calendar days after receipt of the shipment. The customer must keep the product in the condition in which it was delivered and must not put it into operation.
11. Exchange and return
There is no general right to exchange and return.
14. repair after warranty expires
Avanet will charge for repairs after the warranty has expired.
Claims for damages against Avanet and its employees are excluded in full to the extent permitted by law. Liability for indirect and consequential damages resulting from the use, malfunction or failure of performance is excluded. This exclusion of liability also applies to all types of direct and indirect damage (i.e. both personal injury and damage to property and pure financial loss) caused by faulty or unprofessional assembly, installation, adjustment, maintenance or repair of the product by the customer.
17 Jurisdiction and Applicable Law
The exclusive place of jurisdiction is 6340 Baar. The contract is subject to Swiss law whereby the UN Convention on Contracts for the International Sale of Goods (CISG) is completely excluded.