What do the different blink codes on Sophos access points mean?

In this guide, we explain what it means when the LEDs on a Sophos access point are flashing.

AP 15, 55, 100

• Slowly flashing LED (green): AP is booting
• Fast flashing LED (green): AP has network connection and data is being transferred
• Slowly flashing LED (orange): No connection to the UTM
• Fast flashing LED (orange): Firmware update

APX Series, APX 120, 320, 530, 740

• LED is Off: AP is switched off or starts up
• Constantly lit LED (green): Normal operation
• flashing LED (green): AP reboots and connects to the wireless controller
• Constantly lit LED (red): Error, no wireless controller found. AP is restarted (if it is not already assigned to a controller). Check the network connection if the error persists. When the reset button is pressed: AP prepares to reset the configuration
• Slowly flashing LED (red): Configuration is being reset
• Fast flashing LED (red): Firmware update is being performed. Note: Do not remove from power supply!

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How is a reset made?

From time to time it is necessary to reset the access point. However, simply pressing the reset button is not enough. Depending on how long the reset button is pressed, the APX will either reboot or its configuration and image will be reset to factory defaults.

Restart with current build and configuration

1. Press the reset key for up to 8 seconds.
2. Release the reset key.
3. The LED goes out and then lights up green. The AP is restarted.

Restart with current build and base configuration

1. Press the reset button for 15-20 seconds.
2. Release the reset key.
3. The AP triggers a reboot and starts in the factory state.
4. The access point must now be re-registered with the controller.