- Our principles
- We only obtain and store required data and do not ask you for information that is not used to improve our service or optimize our marketing. We only pass on your customer data to third parties in clearly defined exceptions.
- Once you purchase a Sophos product through our website, we must register it with Sophos itself. For this purpose, we must provide your name, company name, address and email address.
- Cookies are text files that your browser stores when you visit a website. Cookies are used, for example, so that you do not have to log in again when you visit a website or web application again.
Cookies are also used by web analysis services such as Google Analytics to identify the visitor. You can also deactivate the storage of cookies by a corresponding setting in your browser. However, by turning off cookies, you may not be able to use certain functions on this website entirely.
- Marketing Tools
- We have decided in September 2020 that we will no longer use web analytics services on the Avanet website. Previously we used Google Analytics to measure traffic to our website. This data has helped us to optimize and further develop the website based on visitor behaviour. At the moment we do not track any traffic and rely on voluntary feedback from our customers. This allows us to further improve the shopping experience on our website even without tracking.
- Google Fonts
- On our website we use Google Fonts. This service is an important building block to keep the quality of our website high. All Google fonts are automatically optimized for the web. This saves data volume and is a great advantage especially for mobile devices. When you visit our website, files (CSS, fonts) are requested through the Google domains fonts.googleapis.com and fonts.gstatic.com. This will allow Google to know that your IP address has been used to visit our website. In addition, information such as language settings, IP address, browser version, browser screen resolution and browser name are automatically transmitted to the Google servers for each Google Font Request. You can also find out which data is generally collected by Google and for what purpose this data is used at https://www.google.com/intl/en/policies/privacy/.
- Live Chat
- We would like to help you and all visitors of our website with questions as quickly as possible. For this purpose we use the Tidio Chat from Tidio Ltd. (UK) and Tidio LLC (USA), which you can click at any time on the bottom right of each page and get in touch with us.
If you don't need this chat, we recommend the browser plugin Ghostery, which can block the Tidio chat.
- Payment Provider
- As payment option we offer among other possibilities the credit card. We use the payment provider Stripe, headquartered in San Francisco (USA). Your postal address, email address and credit card information are stored encrypted in their database. For security reasons we will never store any credit card information in our database!
- Hosting Frontend
- The Avanet website, i.e. everything that runs under https://avanet.com, is hosted on servers of cyon GmbH based in Basel (Switzerland).
- Hosting Backend
- The database of our shop is hosted on the Google Cloud platform. So once you create an account, all the information you need to provide, except your credit card information, will be stored in Google Firestore.
- If you have an Avanet account, you will occasionally receive automated emails from us. To send such emails, we use the email services mailgun and Mandrill (part of MailChimp).