Assign Sophos Central licenses to users

In this article, we will show you how to assign a user automatically created by Sophos Central to an existing login, so that the licenses are counted correctly.

Requirements

• Sophos Central Account
• User login with an Admin or Super Admin role
• You have understood how the Sophos Central licensing model works

Initial situation

In Sophos Central, you have the option of distributing either personalized or global setup files. If a user installs a global setup file on his computer, Sophos Central cannot logically assign this user, so it generates a user itself. The user automatically created by Sophos Central is given a name, which is structured as follows: Host name user (Hostname: Computer name / User: User name of the logged in user).

Note: If there is not yet a user that you can link to the automatically created user, you can simply rename it. How to do that you can read in the article "Rename Sophos Central user".

1. log in to the Sophos Central account

Contact us at https://central.sophos.com on the Sophos Central Admin.

2. show all users

Click in the Sidebar to the menu item People. All users that you or the system has created so far are now listed. Search for the user that Sophos Central created automatically and remember the generated name.

3. edit user

If you remembered the name, now find the existing user you want to assign this login to. Click on the User nameto open its profile view. Then click at the bottom right at Logins at Edit

4. assign login

In the form that appears, search in the left column for the generated name that you remembered. Select this name and click on the button with the >. Now you can make the changes with a click on Save and finally delete the generated user.

Important: If you do not delete the user generated by Sophos Central after it has been assigned, it will still be counted as a user and a license will be counted accordingly.