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Where can I find the serial number of my Sophos Firewall?

The serial number is a unique identifier of your Sophos hardware. There can be several situations where you will be asked for your serial number. At the latest, once you open a ticket with Sophos, you will need the serial number of your firewall.

In this guide we will show you where to find the serial number for your XG/XGS firewall running Sophos Firewall OS or SG firewall running UTM operating system or. For both systems, you can already find the serial number on the dashboard.

Sophos Firewall with the Sophos Firewall OS (SFOS)

Log in to your Sophos Firewall. In the following screenshot we have drawn in red where you can find the serial number on the dashboard:

SG Firewall with the UTM operating system

Log in to your SG firewall. In the following screenshot we have drawn in red where you can find the serial number on the dashboard: