Where can I find my Sophos firewall serial number?

The serial number is a unique identifier for your Sophos hardware. There can be different situations where you are asked for your serial number. Once you open a ticket on Sophos, you will need your firewall serial number.

This guide shows you where to find the serial number for a SG Firewall with the UTM operating system or XG Firewall with the Sophos Firewall OS. On both systems you can already find the serial numbers on the dashboard.

SG firewall with the UTM operating system

Log in to your SG firewall. In the following screenshot we have marked in red where you can find the serial number on the dashboard:

Sophos UTM dashboard with the selected serial number

XG firewall with the Sophos Firewall OS (SFOS)

Log in to your XG firewall. In the following screenshot we have marked in red where you can find the serial number on the dashboard:

SFOS Dashboard with the selected serial number