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How long do I have to wait for my order?

The time it takes for the goods to arrive at the delivery address after the order is placed depends on various factors. Here you can find out what to consider when calculating the delivery date.

On each product page we indicate whether the desired product is in stock and how long the delivery time will be. There are a few differences per destination country.

Note: The information on this page applies to hardware deliveries only. For electronic deliveries please check the information on license deliveries.

Switzerland & Liechtenstein

Our principle for deliveries to Switzerland and Liechtenstein is as follows: Ordered until 16:00 hrs, delivered the next day. We can keep this delivery promise with a delivery rate of over 99 percent. Orders placed on weekends are processed on the next working day.

Requirements

For our delivery principles, however, there are a few prerequisites to be observed so that we can comply with them. Orders that are placed on time can only be shipped on the same day if:

  • invoice or credit card has been selected as payment method
  • the ordered hardware is in stock
  • the order was not placed on a weekend

Member States of the EU

Deliveries for customers from EU member states are shipped directly from Sophos’s central warehouse in the Netherlands. So we have no influence on the delivery speed here. However, experience shows that you can expect delivery within 2 - 5 working days.