Install Sophos SSL VPN Client (Windows) – SFOS

This guide explains how to download and install the SSL VPN Client from the User Portal of your Sophos Firewall.

Info: These instructions were created for a Sophos Firewall with the SFOS operating system. There are also instructions for setting up SSLVPN for macOS or iOS.

Install SSL VPN Client

1. Log in to Sophos

Use your browser to go to the URL of the user portal of your Sophos. Then log in to VPN Portal with your username and password.

Note: If a message appears in your browser that the connection is not trusted, it is because no SSL certificate has been issued for the firewall. Therefore, look for the option to access the page anyway (varies depending on the browser).

2. Download Sophos SSL VPN Client

Change in the navigation to VPN. Then click on Download-Link and download the software and then the SSL VPN config.

The Sophos Connect Client can also be downloaded directly from the Sophos website: Download Sophos Connect Client.

The Sophos Connect Client does not have an automatic update function and must therefore be manually updated to the latest version by reinstalling it.

3. Install Sophos SSL VPN client

Run the setup and follow the steps of the wizard.

Note: If you are asked to install a network adapter during the installation, you can simply confirm this.

4. Set up Sophos Connect - SSL VPN client

After installing the client, the Sophos Connect icon appears in the bottom right-hand corner of the taskbar. Click on it to open the Sophos Connect client. You can then import the SSL VPN configuration that you also downloaded.

5. Check VPN connection

Click on the blue Connect button. Then enter your username and password and confirm with ok.

FAQ

Which operating systems is Sophos Connect Client compatible with?

Sophos Connect Client supports IPsec and SSL VPN on Windows (x86) with Windows 10 and 11. On macOS (x86), only IPsec connections are supported. macOS (ARM), Windows (ARM), Android and iOS are not directly supported. Source: Sophos Connect Client Platform Compatibility

Is macOS supported for SSL VPN?

No, SSL VPN is not supported on macOS. We recommend using OpenVPN Connect Client.

Can Sophos Connect Client be used on mobile platforms?

No, the client does not support mobile platforms (Android and iOS) for IPsec or SSL VPN. We recommend using third-party clients.

Does Sophos Connect Client support Windows (ARM)?

No, Windows (ARM) is not supported. Here we recommend the OpenVPN software.

Can I use Sophos Connect Client with older Windows versions?

No, the client only supports Windows 10 and 11 or later on x86 systems.