Order

• Can I get some advice?

  We are very interested in your finding the right Sophos product with us, and we want to help you succeed with your projects as well.

• Can I also order as a private customer or only as a company?

  Everyone is welcome and can create an account, even if most of the products in our shop have been developed for companies.

• Can I register as a reseller?

  We do not offer special accounts for resellers or companies. Anyone who wants to purchase products from Sophos can enroll with us.

• Can I also order by phone?

  We do not accept orders by phone. Our ordering process is based on the principle that everything is handled through our shop.

• What types of licenses do I have to choose from when I purchase?

  In our online shop there are three types of licenses: Initial purchase, renewal and expansion. We'll show you how these 3 options differ.

• Can I get a better price?

  As a Sophos Platinum Partner, we believe in our prices and know that in most cases they cannot be undercut by anyone else.

• Are there discounts for public institutions or non-profit organizations?

  Yes, Sophos offers discounts on licenses to public institutions or non-profit organizations, but not on hardware or bundles.

• Do I have to register to place an order?

  No, of course you can also order in our shop without registering. Just choose shopping as a guest at the checkout.

• Who do I have to specify as end customer?

  If you purchase a Sophos product from us in our online store, you will need to specify an end customer at the checkout. To find out whom to choose, click here.

• Change or cancel an order

  You ordered the wrong item or changed your mind at short notice? We will show you in which cases you can still cancel an order.