Shipping & Delivery

• What are the shipping costs?

  We do not charge any shipping costs in our shop, no matter how big the order value is. The goods will be delivered to you free of charge.

• What shipping methods do you use?

  Depending on whether you order hardware or licenses from us, these will be delivered differently to you. We will show you the differences here.

• What countries do you deliver to?

  We supply all 27 member states of the EU plus Switzerland and Liechtenstein.

• How long do I have to wait for my order?

  The time it takes for the goods to arrive at the delivery address after the order is placed depends on various factors.

• Do you also offer partial deliveries?

  If you have placed an order for which we do not have all items in stock, a free partial delivery will automatically be triggered.

• When do I get my licence?

  If you order Sophos licences from us in the shop, they will usually be emailed to you within 1-3 working days in the form of a PDF.

• Is it possible to choose the delivery date?

  For deliveries to **Switzerland** and **Liechtenstein**, we can have the goods delivered on a specific date.