Sophos Central Managed Detection and Response Complete

214,14  - 642,43 

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Sophos Central Managed Detection and Response Complete

214,14  - 642,43 

Quantity Unit price
3 - 9 214,14 
10 - 24 202,19 
25 - 49 189,66 
50 - 99 182,45 
100 - 199 174,25 
200 + 171,31 
SKU: sophos-mdr-complete


Sophos Managed Detection and Response – Artificial intelligence mixed with human expertise

With “Sophos Central MDR” you can achieve the highest level of security Sophos can currently offer for the protection of your endpoints (macOS 10.15+, Windows 8.1+). In this bundle, you get all the features of Intercept X Advanced with XDR and the new, enhanced MDR service.

Active threat response by a team of experts – 24/7

With the MDR service, Sophos provides a highly available “Service Operation Center” (SOC). It is the perfect complement for all IT administrators where there are no free resources to go threat hunting themselves with XDR's tools. It takes highly skilled and specialized personnel to use XDR to proactively scan the network for potential threats and take the correct steps when an attack occurs.
With Sophos Central MDR for Server, you no longer need to look for trained personnel yourself. Sophos provides a team of experts who work 24/7 to combat threats.

Functional scope of MDR Complete

24/7 circumstantial threat hunting

If something has been detected on your system that could not be fixed automatically and requires human expertise, the MDR team is there for you on a 24/7 basis. An expert then takes a close look at the critical note and uses his experience to decide what needs to be done.

24/7 circumstantial threat search

MDR team analysts take a close look at the most critical devices or user accounts in your organization. They look at how people communicate on the network, whether any suspicious processes are running or any other unusual or atypical behavior can be detected. The collected data is used to try to predict attackers' strategy and identify new indicators of attack (IoA).

Attack detection

The MDR team pays special attention to attacks executed through legitimate processes, such as PowerShell. Such attacks are often successful because they are difficult for monitoring tools to detect. The MDR team uses proprietary analytics to monitor these processes to ensure they are not being misused for malicious purposes.

Security Health Check

The Security Health Check ensures that your Sophos Central products can always operate at maximum performance. To do this, the MDR team looks at your network requirements and makes recommendations for configuration changes.

Activity Reports

You will learn the current state of your systems, what intelligence was gathered during the reporting period, and what threats were averted. A histogram of these reports is then created over the period where you use the MDR service. With the help of this data, Sophos creates so-called "scorecards", with which one can compare oneself to previous periods.

Dedicated contact person

When an incident is identified, you will be assigned a dedicated response leader who will be on the phone to assist you with the complete resolution of the issue!

Direct telephone support

Another advantage of the MDR Complete variant is direct access to the MDR analyst team, which is available 24/7 for your team. So if you have a question or want to talk about a specific threat case, for example, you can contact the Security Operations Center (SOC) directly by phone.

Optimized telemetry data

For enhanced telemetry, the Complete version goes beyond just detecting events at the endpoint and includes data from other Central products or supported third-party vendors in the threat analysis.

Proactive improvement of the security status

MDR Complete takes the Security Health Check to the next level. While the normal MDR variant makes general recommendations for the configuration of Central products, the MDR team now also takes into account the business context behind the configuration settings of, for example, a policy. Get guidance on how to fix configuration and architecture vulnerabilities that negatively impact your security.

Asset Recognition

Sophos specialists will not only discuss critical operations with you, but will also gain an overview of applications in use and identify potential points of attack that this may create in the system. In doing so, the MDR team considers what they call an "asset inventory" that helps them understand which applications are running on an endpoint and whether they are affected by open vulnerabilities. This results in valuable detailed information specific to your business.

Onboarding process with maximum control and transparency

Regardless of whether you choose the normal MDR or MDR Complete variant, you retain control over how autonomously the MDR team should operate. This is regulated right at the beginning in the so-called onboarding process. When you purchase the Sophos MDR service, you can choose from three options that determine what response you expect from the MDR team:


At this level, if the Sophos MDR team has detected a threat case or an attack, it will only inform you about it, but will not take action for you on its own. However, you will get a detailed report about the cause and detection with actionable steps to fix the threat manually.


The Sophos MDR team works with your IT team or even an external consulting firm to respond to the appropriate threats.


Here, the MDR team takes care of containment and neutralization actions completely independently and only informs you about the measures taken.

Included integrations - no additional costs

Security data from the following sources can be integrated free of charge for use by the Sophos MDR team. Telemetry sources are used to increase the visibility of your environment, generate new threat detections, and improve the reliability of existing threat detections.

Sophos XDR

The only XDR platform that combines native endpoint, Server, firewall, cloud, email, mobile and Microsoft integrations.

Included in Sophos MDR and Sophos MDR Complete pricing.

Sophos Firewall

Monitor and filter inbound and outbound network traffic to stop advanced threats before they can cause damage.

The product is sold separately; it is integrated at no extra charge.

Sophos Endpoint Protection

Block advanced threats and detect malicious behavior - including attackers posing as legitimate users.

Included in Sophos MDR and Sophos MDR Complete pricing.

Sophos Email​

Protect your inbox from malware and benefit from advanced AI that prevents targeted identity deception and phishing attacks.

The product is sold separately; it is integrated at no extra charge.

Sophos Cloud

Stop cloud attacks and get visibility into your critical cloud services, including AWS, Azure, and Google Cloud Platform.

The product is sold separately; it is integrated at no extra charge.

90-Days Data Retention

Stores data from all Sophos products and all third-party (non-Sophos) products in the Sophos Data Lake.

Included in Sophos MDR and Sophos MDR Complete pricing.

Microsoft Graph Security​

  • Microsoft Defender for Endpoint
  • Microsoft Defender for Cloud
  • Microsoft Defender for Cloud Apps
  • Microsoft Defender for Identity
  • Identity Protection (Azure AD)
  • Microsoft Azure Sentinel
  • Office 365 Security and Compliance Center
  • Azure Information Protection

Office 365 Management Activity

Provides information about user, admin, system, and policy actions and events from Office 365 and Azure Active Directory activity logs

Third-Party Endpoint Protection

Compatible with ...

  • Microsoft
  • CrowdStrike
  • SentinelOne
  • Check Point
  • Trend Micro
  • BlackBerry (Cylance)
  • McAfee
  • Malwarebytes

Add-on integrations

Security data from the following third-party sources can be integrated into the Sophos MDR operations team by purchasing Integration Packs.


Compatible with ...

  • Palo Alto Networks
  • Fortinet
  • Check Point
  • Cisco
  • SonicWall

Public Cloud

Compatible with ...

  • AWS
  • Microsoft Azure
  • Orca Security
  • Google Cloud


Compatible with ...

  • Okta
  • Duo

Network Security

Compatible with ...

  • Darktrace
  • Forcepoint
  • McAfee (web gateway)


Compatible with ...

  • Proofpoint
  • Mimecast

1-Year Data Retention

Stores data from all Sophos products and all third-party (non-Sophos) products in the Sophos Data Lake.

Technical Specifications

Compare the feature set of Sophos’s various endpoint products to protect your clients. Not sure which protection best suits your business? We advise you free of charge and completely without obligation.

Intercept X Essentials

Sophos Central Intercept X Essentials About the product

Intercept X Advanced

Sophos Central Intercept X Advanced About the product

Intercept X Advanced with XDR

Sophos Central Intercept X Advanced with XDR About the product

Sophos MDR Essentials

Sophos Managed Detection and Response About the product

Sophos MDR Complete

Sophos Managed Detection and Response Complete About the product
Multiple guidelines -
Controlled updates -
Application Control -
Peripheral control -
Web Control/Category-based URL Filtering -
Download reputation
Web Security
Deep learning malware detection
Anti-malware file scans
Live Protection
Behavioral analysis before execution (HIPS)
Blocking potent. Unwanted applications (PUAs)
Intrusion Prevention System (IPS)
Data Loss Prevention
Runtime behavior analysis (HIPS)
Antimalware Scan Interface (AMSI)
Malicious Traffic Detection (MTD)
Exploit Prevention
Active Adversary Mitigations
Ransomware File Protection (CryptoGuard)
Disk and Boot Record Protection (WipeGuard)
Man-in-the-Browser Protection (Safe Browsing)
Improved application lockdown
Live Discover (cross-environmental SQL queries for threat hunting and security compliance) - -
SQL query library (pre-formulated, customizable queries) - -
Data storage on hard disk (up to 90 days) with fast data access - -
Cross-product data sources (e.g. firewall, e-mail) - -
Cross-product queries - -
Sophos Data Lake (cloud data storage) - - 30 days 90 days 90 days
Scheduled queries - -
Threat cases (root cause analysis) -
Deep Learning Malware Analysis - -
Advanced threat data from SophosLabs on demand - -
Export of forensic data - -
Automated malware removal
Synchronized Security Heartbeat
Sophos Clean
Live Response (remote terminal access for further analysis and Response measures) - -
On-Demand Endpoint Isolation - -
With one click "Remove and block - -
24/7 evidence-based threat hunting - - -
Compatible with third-party security tools - - -
Security Health Checks - - -
Activity Reports - - -
Sophos MDR ThreatCast - - -
Attack detection - - -
Stop and contain threats - - -
Direct telephone support for incidents - - -
24/7 circumstantial threat hunting - - - -
Proactive Security Posture Management - - - -
Full incident response: complete neutralization of Threats - - - -
Root cause analysis – and how can renewed attacks be prevented? - - - -
Dedicated contact person at the Incident Response Team - - - -

Avanet Services

Let us improve your safety

Our services are designed to help you keep your Sophos products running securely and reliably. In addition to the classic support for Sophos Firewalls or the Central platform, we offer the following services, which can be requested from us at any time:

Setup Services

Health Check




Firewall maintenance


Security audits

Request more information

Setup Services

Want to have your Sophos products set up by professionals? We support you during commissioning and configuration for smooth operation.


You would like to change from your SG Firewall (UTM) to a XGS Firewall with the SFOS operating system? Thanks to our experience, we can also manage your changeover without any worries.

Health Check

You have set up your Sophos products yourself and would like us to check the configuration? We will check your settings and give our recommendation.


Is it your job to be knowledgeable about Sophos products in your organization? We offer targeted training that is completely tailored to your needs.


Special awards for educational and government institutions

Sophos offers special discounts for schools and government institutions to meet specific budget requirements. A discount of at least 20 % can be expected.*

Ask us and we will prepare an offer for you completely free of charge and without obligation.

* Special pricing for educational and government institutions is only available in the DACH region.

Request special prices

Trial version

Try Sophos Central for free

Try out the powerful platform for centralized security management free of charge for 30 days.

All products - Test the complete protection package, including XDR protection for endpoints, email, mobile devices and servers.

One console - work efficiently by managing all Sophos products from a single cloud platform.

Immediate access - ready for use in just a few minutes.

Use the following login details to start your online demo. Username: / Password:

Help with purchase

Are there any questions about the product?

It is better to ask again before buying, before you end up holding the wrong product in your hands.

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Sophos Central Managed Detection and Response Complete

214,14  - 642,43 

Select options