When you buy a Sophos hardware product from our store, Sophos gives you a one-year manufacturer’s warranty as standard. However, there are ways you can extend the warranty period of your device. Each hardware product is registered to the end customer at the time of purchase from Sophos. The warranty period of your device starts …
How long do I get warranty on my Sophos hardware? Read more →
Your Sophos device is defective and you still have warranty? Learn how to open a warranty claim with Sophos. Tip: Before you open a warranty claim, make sure it’s not the power supply. In our experience, Sophos power supplies are not top quality products and fail relatively often. Requirements for a warranty claim Before you …
What do I do if my Sophos hardware has a technical fault? Read more →
Sophos offers several ways for you to open a support ticket if you have a problem with your Sophos product. In this guide, we’ll briefly introduce you to three options and go into more detail about the most effective method. Info: At this point, we would like to briefly state that you can of course …
