How long do I get warranty on my Sophos hardware?
When you purchase a Sophos hardware product from our store, Sophos provides you with a standard one-year manufacturer’s warranty. However, there are ways you can extend the warranty period of…
Warranty & Service
Here you can find answers to frequently asked questions about warranty and service in our store.
What do I do if my Sophos hardware has a technical fault?
Your Sophos device is defective and you still have warranty? Learn how to open a warranty claim with Sophos. Tip: Before you open a warranty claim, make sure it’s not…
How do I open a support ticket with Sophos?
Sophos offers several ways for you to open a support ticket if you have a problem with your Sophos product. In this guide, we’ll briefly introduce you to three options…