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Reinstall Sophos Firewall OS

In this article we will show you how to reinstall SFOS on your Sophos Firewall.

Info: You can use the instructions on to install the new operating system (SFOS) on your SG hardware.

YouTube video

Requirements

  • Sophos Firewall Appliance (SG, XG or XGS)
  • USB stick 4 GB or larger
  • Windows, macOS or Linux computer to prepare the USB stick

1. download SFOS ISO image

In the first step, we download the ISO image of the “Sophos Firewall OS”, which we will install later on the Sophos Firewall.

  1. Log in to https://id.sophos.com with your Sophos ID. If you don’t have an account yet, you need to create a Sophos ID first.
  2. After logging in, click on MySophos, then on Network Protection and finally on Download Installers. Now you are on the right page to download the SFOS.
  3. Under Hardware Installers you will find the Firewall OS for XG Series. Click Download to download the installer.
  4. Accept the terms and conditions and click on Submit. After that the ISO image will be downloaded.

2. create bootable USB stick

Info: In the YouTube video we still use the Rufus tool. With the tool balenaEtcher described here it is much easier.

In the second step we copy the downloaded ISO image to a USB stick. For this we use a special tool so that the SG can later boot from this USB stick.

  1. Insert a USB flash drive with at least 4GB of storage space into your computer. Make sure that there is no important data left on the USB flash drive, because it will be completely erased later.
  2. Go to https://www.balena.io/etcher/ and download the latest version of the balenaEtcher tool.
  3. After that you can start the balenaEtcher tool with a double click.
  4. First click Flash from file and select the previously downloaded ISO image.
  5. Select a USB stick under Select target
  6. Finally, just click on Flash! to format the USB stick and load the SFOS image onto the USB stick.

3. install SFOS on the firewall appliance

The preparations are now all done. You have a bootable USB stick with the SFOS on it. Now the installation to the appliance can begin.

Important: With the installation of the SFOS on your firewalls, the hard disk is completely overwritten and the device is completely reset. No configurations will be taken over!

  1. Connect the appliance to a monitor (a keyboard is not necessary), plug in the USB stick and turn on the firewall.Info: The appliance automatically boots from a USB device by default. First, the hard disk is formatted and the new OS is installed automatically. No key input is necessary. In our tests with an SG 125 with HDD (no SSD), the process took just under 18 minutes.
  2. As soon as the installation of the SFOS is finished, the message “remove installer Disk – press y to reboot” appears.Info: You can now remove the USB stick. If you have a keyboard connected and want to press y, remember that the keyboard settings are set to US. So you would have to press z. However, you can simply remove the USB stick and disconnect the box from the power supply and restart it. This also works. 😃

4. start SFOS Wizard

The SFOS is now installed on the appliance and a wizard will help you set up a few basic configurations before things really get started.

  1. Connect your PC to the LAN 1 port of the SG Firewall with a network cable.
  2. For example, give your PC the IP address 172.16.16.12.Info: The appliance can be reached via the IP address 172.16.16.16 by default. Since you are now on the same network as your computer, you should be able to ping the firewall.
  3. Then open your web browser and access the web interface via https://172.16.16.16:4444.
  4. If everything worked, you will see the Sophos Firewall “welcome screen”. With a click on Click to begin you can start the wizard and make some basic configurations. The following images show you what settings await you.

With these four steps, you have reinstalled your Sophos Firewall or installed SFOS on your SG Firewall with the UTM operating system. Next, you just need to know how to migrate your UTM license for the SFOS. Additionally, feel free to look at the exact migration path of your UTM license to SFOS.